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February 2024 by Alan Sazama
Great professional staff. Despite being busy they took their time and answered questions and took care of our dog. Thankful they are here in Sioux Falls!
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February 2024 by Christine McGrann
Great Vet Dr Tanner
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February 2024 by Kelsey Wieser
Very quick service and super friendly staff. Were non-judge mental of my dog reactive dog and got us secluded immediately to help avoid any interaction with other animals in the clinic. The vet was very informative of my treatment options for my dog and didn’t pressure me into any choices for my dogs care.
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February 2024 by Redhedsyd
Compassionate and experienced care for your animal! My family and I have trusted All City Pet Care West for our animals' preventative needs for over 20 years. However, when the clinic is closed and our cats are in desperate need of care from open wounds and accidental ingestion to uncontrolled vomiting -- we have relied on the All City Pet Care Emergency Hospital to be there. They provide an invaluable service with professionalism and kindness. Over the years they have given us the peace of mind we need as pet parents, and given our furry ones the loving, gentle, effective treatment they deserve. I appreciate their upfront pricing and clear communication about treatment options and costs. With their staff's guidance, I feel confident I'm making the best choice for my animal's comfort and health. The team at All City genuinely care for your pets as if they were their own. I would recommend them to anybody.
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February 2024 by Shawn Wilmarth
Awesome sauce! Kindest vet team; so thorough ; so loving and gentle ; I was very impressed and grateful for the care of Kyle and Ace for their shots and physical! Thank you so much!
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February 2024 by Pamela Miller
They were excellent in an emergency and took time to explains and talk to us about the treatment plan. They took excellent care of Ace!
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February 2024 by Daniel Fuilt
The attitude at the front desk was extremely rude. The doctor tell us to wait for 30 minutes to give our dog blood work, but we waited from 9:30pm to 11:20pm with no results. The dogs behind us all check out, leaving us waiting foolishly. , without any services. disappointed disappointed disappointed
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February 2024 by benjamin
phenomenal service each time, extremely knowledgeable and friendly staff, make each of our animals feel their best
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February 2024 by Chris Gambers
5 Stars. Our experience on Saturday February 10th was fast, efficient, effective, professional and polite.
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January 2024 by Lisas P.
my puppy aspirated 3 days ago. I was working and had my boys take him there. I told them on the phone that he aspirated bad Eating canned food with dog formula in it. After that he had a hard time breathing. I was giving him fluids, amoxicillin, and dextrose myself. But on New Year's Day he got worse. None of my vets were open. So we decided to go to the 24 hour vet that can take care of him. Right when we got there you give 140.00 up front. Then they do parvo Test and charge you 60.00. Which I told them it's not parvo. My boys said 5 other nurses came in asking the same questions. Then they gave an estimate of 1800.00. That is insane. i Was on the phone with them. I told them no. I just need stronger antibiotics or something for his fever. They got annoyed and wouldn't give him no meds to take home. Then they told me that the Dr hasn't even seen him yet. So the eatimate is from one of their techs. They read it off and they had stuff down that he didn't need. They said its just in case. The Dr hasn't seen him yet so they just guessed what they were going to give him. SMH. Never gave him nothing for his fever. They knew that we drove 2 hours there. Was at the office for 2.5 hours. And another 2 hours back with nothing. My sons waited for meds. At first they said they will send him home some. But no one came. My puppy had no glucose, no fluids, nothing for his high fever. And then they change their minds and never sent him home with nothing. these ppl just want their money. If you give them the money they want they will take care of your pet. But you have to pay 200.00 to just walk in the door. This is sick and wrong.
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December 2023 by fan of RomanAtwood Roman
I'd prefer not to have to visit an emergency vet with my dog, but since I had to...All City was a great place to go. We live 45 minutes away & called ahead-we we're able to be seen right away. All staff was kind & professional. My dog's issue was diagnosed & meds given. We were walked though testing options, & everything was discussed & transparent with us-including pricing. It's an expense I didn't want, but the quality of care was there. I didn't pay for the issue to not be resolved or for any bad bedside manner. The doctor we had was very respectful regarding our regular vet, which I thought was cool. Hope we don't have to go back, but would if needed & would refer to family & friends. Thank you All City for helping our Buddy! One last thing, your candle & note on the desk were noticed. They have a candle going if someone is saying goodbye, & it's a respectful touch. I hope it doesn't ever affect me there, but it's nice to know those that need it have a peaceful space.
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November 2023 by Lisa Groenewold
Dr. Carlson and Vet Tech Julie are absolutely AMAZING!!! They are very knowledgeable and spend the needed time explaining things and offering viable options. Gracie is our very special baby and we are confident in their care.Deb and Patrick both work in the front office and are absolute ROCKSTARS!!!We would not go anywhere else.
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November 2023 by kevin streff
Sunshine our beloved cat received tremendous care and love in her last 90 days of life. So appreciative.
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September 2023 by Michael Tietjen
Disappointed. They were great in seeing me and my pup promptly. I was concerned she may had swallowed rawhide. X-rays showed clear- they kept her to monitor. Called me at 11pm advising she had pep in her step but still doing surgery. I asked why barely awake was advised blockage. $2500 and Exploratory Surgery later - nothing found. Call at 518Am Come pick up your pup She's having troubles with other dogs so we kept her with a Rottweiler. Very emotional for my family. Now a pup wearing a head cone- multiple meds- more time off from work. Saddened by the event. Appreciate their trying to help. Could've be handled way differently
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September 2023 by Les Burkhart
It wasn’t the outcome we had hoped for, but we are certain that everyone there did their very best while caring for Dutch. The staff and doctors were helpful and friendly - a professional operation through and through. They gave us status at least twice a day and were open to our visits after normal hours. I wasn’t able to express myself when I picked him up, but thanks to everyone for all that they did for our Dutch.
