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September 2023 by Rich Norman
What a GREAT STAFF!!!! I was looking around for what I needed and Darcy came to my rescue… she asked what I needed and we were on our way!!! She put the stain in the shakers and took my information, checked out and she retrieved my stain and I was back to my way back to work!!! What an efficient Staff!!! Thank you, Darcy!!
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July 2023 by Mad Mike0082
As a small contractor all I know is no one , and I mean absolutely no one , takes care of customers especially contractors like scherwin does. If I could get everything I need from them I wouldn’t go any place else. And this location is fantastic.
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July 2023 by David Anderson
This is my favorite location for a reason. Friendly, knowledgeable people that are extremely helpful
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March 2023 by Lisa Kienast
Friendly and helpful staff. Quick service.
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August 2022 by Jon Sailer
Derik is great, very knowledgeable and friendly. We had a great experience picking out paint for our home.
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June 2022 by Kristopher Kitterman
Staff is friendly and knowledgeable with a great selection of products.
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December 2021 by judy welte
The west side Sherwin Williams is awesome. They have had there most of their staff for years…hence they know their stuff. On the ball & super friendly & helpful. Spendy paint but you get what you pay for.
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October 2021 by Dennis Berg
Ask salesman to mix a sample of paint and turned out to be stain he mixed and was still charged for $11.07 for a sample. Will never go back to West Main Sherwin-Williams. I will share this with anyone looking for paint and guarantee this will cost them more then the $11.07
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June 2021 by Roberta W.
I came into the store ready to spend over $500 on vinyl siding paint. There were 3 employees working at the time. I told the first one I needed to buy vinyl siding paint. He said he didn't know anything about it, even though there was a brochure about it in the store. He referred me to an employee who was currently on the phone. Another employee finished up with another customer and then proceeded to ignore me even though I was standing right in front of him. So, I had 2 employees who were unwilling or unable to help me and one who was too busy to help me. I walked out of the store and took my current and future business elsewhere. You have a big problem when employees don't know products and don't care about customers. This has to be about the worst customer service I have ever experienced in Rapid City. Go elsewhere...you will thank me.
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June 2021 by Gari Jo Goddar
Derek and Bryce are extremely helpful and knowledgeable!!!!! Won't purchase paint anywhere else!
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May 2021 by August Hicks
Outstanding customer service and friendly salespeople. Helped me get my shade perfect and recommended a nice finish.
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January 2021 by Tim Renfro
Great service and happened to catch a sale. Bought a higher quality paint and it sprayed super good.
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December 2020 by Garret TenBroek
Very good service. Found me deals.
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December 2020 by Drew Hayward
Benjamin Moore is so much better
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November 2020 by Charity Day
Very friendly employees. I don't know anything about painting, and they broke everything down for me ?
