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July 2024 by Doc
The contact number provided is automated. You can’t talk to a human even if you try. I asked for a representative, other, … I just hung up and did a search for another glass repair service. My problem involved two vehicles with different problems and needed to explain this to a representative to see what would be the best alternatives, scheduling, etc … nothing like this is on the menu.
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July 2024 by Shawn M
Way high in price
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July 2024 by Patrick Gerdes
Always good service!
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July 2024 by Kathleen Samsey
Very courteous and professional. Recalibrated my factory dash cam.
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June 2024 by Jack Storz
Cracked windshield on road trip and they got me in next day at 8 in the morning. Great customer service
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May 2024 by Pete Boll
Christine and the crew were very accommodating. They were able to arrange an appointment for me within two days of my initial contact with them. And though I couldn't have asked for more, they completed the repairs two hours early! This allowed me to get a jump on my three-hour drive back. The crew was very professional. It's what I've come to expect from Safelite. Great job!
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April 2024 by Kimberly Cooper
Always helpful and they come to you!
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March 2024 by Jeff Anderson
First time using Safelite. Had a pencil eraser sized chip on windshield, right in middle of drivers line of sight. Safelite explained the process and all possible outcomes. My insurance company set up the appointment in advance. Staff was very courteous and professional. Repair too about 40 minutes to complete. Chip is gone. Very pleased with the outcome, looks great. Future chips will be handled by Safelite.
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February 2024 by Russell
Was quick in and out 45min wait got a soda and played on my psp, couldn't even tell it the dude didn't point it out to me, yes there was still spider legs not perfect but better then the crack spreading thx guys saved my car from something worse
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January 2024 by Tina Key
Fast, friendly service
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January 2024 by B VP
Had a rock chip repaired quickly and professionally. Also had some new wiper blades installed.The staff were very nice and professional. I will definitely come back to this Safelite for all my future glass repairs. Many thanks Safelite crew!
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December 2023 by ken steiner
Terrible organization. Stay away!!!!!!!!! Zero communication! Worst I have seen for a retail business.
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December 2023 by Karen Artichoker
No details to share. If I can’t talk to a person then to heck with you. Guess you’re too busy to take my money.
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October 2023 by Log Home Girl
Awesome experience, I highly recommend. My appointment was scheduled online and everything went very smoothly!
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October 2023 by Daniel H.
Hate to beat a deadhorse however just like others said, calling and talking to a person is a challenge and their estimated times were off by hours and guy is not friendly as I can understand, before he talked with me he was on the phone receiving an earful,anyways they failed to replace calibrations and referred to the dealership, I came here because the commercial makes it sound easy but 1) they could not come to me and 2) they held me hostage at their store and I also learned to read reviews first as I found this is common reoccuance here in Rapid City SD also safelight comment guy don't bother you lost our future business
