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“We recently had the privilege of working with Neugebauers to transform a cherished family ring into two beautiful custom pieces. From start to finish, the experience was exceptional. The team treated the original ring with great care and respect, and they listened closely to our wishes throughout the process.
The final rings are stunning and deeply meaningful—thoughtfully designed and perfectly crafted. They managed to preserve the sentimental value while giving the pieces new life, and we couldn’t be more grateful.
Thank you for your compassion, craftsmanship, and outstanding service. We are beyond impressed and will treasure these rings for years to come.”
“I had an excellent experience at Jewelry Repair Place by Independent Goldsmiths! Chuck was amazing—concise, efficient, and provided top-notch work. He fixed my watch on the spot in just five minutes. I highly recommend them for any jewelry repairs!”
“Love the vibe in here! Awesome shop with a variety of gifts and clothing. Become a rewards member because you'll find yourself coming back often for the fun stuff you'll find here. Staff is always super friendly and helpful!”
“Doug and Ken are amazing artists and jewelers. They are honest, fairly priced, and timely. Recommend 10/10. I can’t speak highly enough!!! Go to Jewelry Monk to get rings designed, cleaned, priced and more!”
“Bought a engagement ring before they closed. Amazing customer service and had a wonderful experience finding the perfect ring. Thank you for the experience and the beautiful ring. Very excited to pick it up tomorrow afternoon.”
“Landstrom's! I'm simply glad they are in Rapid City. What a great crew of people! Most reasonably priced, fantastic selection and super efficient. Amazing jewelry they have to offer. They helped me get exactly what I was needing! Thank you Landstrom's Jewelry!”
“My first time in The Runner's Shop today and I had a great experience. I came in to by some road running shoes. Pat helped me and she was very kind and knowledgeable. She went above and beyond answering all of my questions about Altras as well as some other questions. The gentleman who was up front was excellent too, but I didn't catch his name. Thank you for the welcoming experience. I will definitely be returning soon.”
“Good prices and friendly staff. Large collection of Black Hills Gold. This is a great stop on the way to Mount Rushmore and Crazy Horse to pick up something to remember your visit to the area.”
“Good deals, good prices.
The discount bin at the front is especially nice. I've found some good things there. External hard drives, game consoles, speakers, etc.
I have never sold or pawned here, only purchased. My experience has been good.”
“Quick and painless! Had a watch with a broken band pin. The shop not only had them in store, but replaced in no time for little cost. The gentleman I spoke with even took initiative on the second pin and replaced it for good measure. Watch is back on the wrist, and all is right with the world!”
“By far the best in the business. The staff is amazing to work with. Very knowledgeable in so many different areas. Great prices, great environment and great products. Both new and used. Will continue to be a long-time customer.”
“Absolutely the BEST service I’ve ever had
Trey you were so patient and respectful looking at our mothers and grandmothers jewelry and shined and buffed up some Black Hills gold jewelry ? that now looks brand new
Appreciate Everything you have done and will absolutely return ?”
“I walked into the Rushmore Crossing store and was immediately greeted by both Farris and Andrea, even though they were waiting on other customers. Andrea was able to provide immediate assistance. My wedding ring had lost a couple diamonds. Andrea did an amazing job explaining the entire repair process to me, all the while making small talk, complimenting my other pieces, and being very thorough in her exam. While Andrea processed my paperwork, Farrica came over, after her customers left,
and promptly started inspecting and cleaning my other 5 pieces of jewelry. Both ladies were professional, prompt and very delightful. Andrea also picked up on my cue that maybe I’d been wanting to sell a couple of my rings. She quickly offered information on the Kay Jewelers Diamond Buy Back program. I had planned on selling my rings elsewhere, but after receiving such great info on this program, I will definitely be taking advantage of it! We have been married for over 31 years and I have about a dozen cherished pieces from Kay, and because of my experience with Andrea and Farrica, along with their expertise, I’ll be remaining a Kay Jeweler customer. I’m ready to add my next piece to my collection. I just confess, the last time I was at this store, several years ago, the opening manager was an hour late (we live another state away so we waited in parking lot), and the service was subpar and unprofessional. I am so happy to see this wonderful turnaround at this store that I’ve been a customer at for over 31 years.”
“Had the worst time at a pawn shop across the street. Came over this morning pretty upset and Mystic was so kind to me. She went out of her way to helpm. What she didn't know is today is the anniversary of my mom's death and her kindness meant the world to me. Gained a customer for life.”
“⭐⭐⭐⭐⭐
Black Hills Pawn is hands down the best in the area. The customer service is top tier—everyone is super helpful, friendly, and actually takes the time to explain things without making you feel dumb like some other places around here do. They make the whole process easy and stress-free. Definitely the best one around, and they truly deserve all the business. Highly recommend!”
“Large showroom, featuring Black Hills Gold jewelry. Windows to see the jewelry being made on site.Friendly staff, Repair service on site. Clean customer restrooms.”
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“Laura was amazing! I came in to find something for my mother and she went out of her way to accommodate me with plenty of options in the style and price range I was looking for! Truly outstanding service and kindness!”