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September 2023 by Q Z
I came in to have two tires replaced. Everyone has been courteous, professional, and respectful. Thank you for having me feel heard concerning the wasted tire issues that had nothing to do with you but with another Discount Tire in Texas. Much appreciated.
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September 2023 by Craig Birnie
I just needed my flat patched. They told me it would cost since I didn't get coverage when purchased. Then said it wasn't possible to fix or too deep a gash B.S. ! You could see the metal shrapnel at fault lodged into the tread. Then tried to make me purchase a new set since my other one was looking like a "may pop" and end up in the ditch. Shady place. Bet they sell cheaply Chinese made tires too that can't handle a nail
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September 2023 by Brittney Lee
Have bought tires here and will never go back after the experience We had with a slow leak today. We took a slow leak in and right from the start they were asking what we would like to do if it wasn’t repairable. They got the tire off and informed my boyfriend that it had a “gash” and was not repairable. My boyfriend asked to see it and they showed him a very minor hole in the center of the tread, that would be easily repaired with a patch. They then tried to ask if he would want to order a new tire (when these have less than 5000 miles on them). He said no and they put the spare on and put the tire and wheel in the bed of the pickup and we went elsewhere. This place is convenient because it is fast but it is so much more worth it to go somewhere that will charge $30 and actually repair a perfectly good tire. This place tries to rope you in with free repairs and then tries to trick people into thinking they need new tires.
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August 2023 by Evan Kellogg
We barely made it there with a failed tire on a cross country road trip and they took such great care of us. The entire staff was extremely friendly, polite, knowledgful, and helpful. We ended up getting 4 new tires ordered and scheduled for a later date due to our unique tire specs, but the staff helped get us in a good place to still get around town on our spare and make us feel confident. Highly highly recommend this discount tire. You will feel taken care of.
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August 2023 by Stefan Wehner
The guys there are awesome! They do all what they can to bring you as fast as possible back on the road! Highly recommended!
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August 2023 by Glenn Parsons
It was a Saturday so I wasn’t expecting to get in, but called anyway to see if they could put new tires on my pickup. Yep, they sure could, Dylan told me. I got there at 11:30 to a full house, so after waiting in line for a few minutes Camden took my info, helped me pick the right tires, explained the process, and told me the time they would be done. It went exactly as he said. I am very impressed. Everyone working there was friendly and professional in spite of the number of people they were waiting on. A great business!! Great people!!
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August 2023 by Aron Utecht
These guys do a great job of making sure the customer has a great experience. Braden has helped me the last couple times in, but everyone has always been great. Well done guys!
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July 2023 by Brad Howard
Outstanding. I was in Rapid City from out of town and stopped in with a low tire. They worked me into a very busy schedule and fixed the tire under warranty and got me back on the road in a reasonable time. Very thorough service and first class care for my truck.
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July 2023 by Tena R.
Needed a tire repaired which was already off the vehicle as pressure was too low. Came in at 1145 am was told tire would be done at 115pm. Was told they would put repaired tire on vehicle watched them shove my spare back into compartment. Which it easily goes into with little effort. It took 10 minutes after finished to get car out of garage. Several employees messing around and talking with other people. Got car and they didn't reset the tire pressure monitor which needs a special tool to reset. Was told to come back if it doesn't reset itself. It will not
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June 2023 by Travis Spurlin
Very friendly and provide great service, communication, and prices. Could not be happier. Shout out to Cory for being patient with me and helping me find the tires and wheels I wanted.
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June 2023 by Eric Hawronsky
Discount Tire in Rapid has a great team. They get things done quickly, they are very professional, and very easy to work with. I drove in with a flat tire and wanted to get all new tires and wheels. Not only did they have everything in stock, but I was out of there in 2 hours (without an appointment!) Their service is amazing.
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June 2023 by megan massengale
They helped us out with a tire problem so that we could make it back to Chicago. Super nice and quick service. Very knowledgeable when trying to figure out the problem over the phone.
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June 2023 by Todd Akes
I bought a set of Toyo AT3's and they were too loud for my liking at freeway speed. They swapped them out for a set of Ridge Grapplers for labor only. They are much quieter and I'm happy with them.
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June 2023 by Nick K.
Discount Tire in Rapid City is extremely fast and efficient. I was on an extended road trip and found myself in need of a set a tires. I was in and out in 45 minutes. The guys at Discount Tire were friendly and professional. I highly recommend them.
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May 2023 by Casey S.
I'm from out of town, here for a short vacation. Woke up to a flat tire at the hotel. Fortunately, I was able to fill it across the street. Drove to Discount Tire at 8am, hoping to be the 1st customer in the door. At 8:02, the place was already busy. I dealt with Brendon. I explained that I was on vacation and hoping to get my day started asap. He said that they were busy, but he would do what he could to get me in right away. He said that if it was a quick plug of the tire, he hoped to get me out the door by 9:00am. I was more than satisfied with that. At 8:35 I received a text that my car was ready. Corey brought my car out; they found a screw, plugged it, and rebalanced the tire. Obviously, the shop did the quick work, but I wanted to mention the great customer service provided by Brendon and Corey. I will be buying all of my tires from Discount Tire. This location really saved our short trip.
