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February 2024 by Cruisin Susan
Wonderful products
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January 2024 by SUNSHINE_THROUGH THE_TREES
One of my favorite stores! Good selection!
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January 2024 by Dede Farrar
Western wear should be well made , tough, as well as stylish. The women's clothing here seems flimsy, yet it is stylish and over priced. This store didn't even stock men's insulated jeans. This store is about looks, not function. Boot Barn is now an over priced, poor quality store. Sad.
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January 2024 by Cody Goetz
A lot of boots BUUUUT.........terrible selection of EE's. Left pretty disappointed.
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December 2023 by Tom Parisi
The best place for Western Wear
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December 2023 by Michele Acre
Awesome, amazing
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November 2023 by Duane Bull
Got great boot lace replacement.
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September 2023 by Kim Kady
Absolutely ? worst Service ever at this Boot Barn. Young girl behind counter stood there with her eyes glued on me while paying. I ask her if there was a problem she snottly said no. But still continued to stare and snarl at us.. Boyfriend walked out feeling we were being singled out being Native American. I ask to speak to manager he seemed very apologetic. Mentioned we came into buy a large sum of items but three employees standing around never were we offered help and when I ask they acted like it wasn't there job or concern. I wonder what there job exactly is?? We will never step foot in that store again and wouldn't recommend this store to our fellow rodeo circut. Extremely disgusted!!!!
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September 2023 by dirk hoffman
Went in 2 weeks ago and had my hat cleaned and shaped and Ariona did a amazing job and also on the new straw hat I bought. Highly recommend her.
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September 2023 by Linda Lehenbauer
Went in to pick up boots last night in Rapid City, was told starting today they would have a sale starting today.....buy one get one free on their clearance item. That is not their sale. Will not return. What a waste of time!
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September 2023 by Trixie Cherry
Half a star at most. Store has ok selection, rudest workers I've ever incountered. If you even walk past them they turn their backs and ignore you. Had to ask where the restroom was and she was not pleased to assist me.
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July 2023 by Theodore Gibbons
I just bought a couple pairs of pants thanks Sarah you were more than helpful ?
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July 2023 by Katie Flores
Great service and selection of western wear! Prices were reasonable. My boys were, to put it gently, over excited in the store. I was met only with understanding and smiles. Excellent job employees and manager. Well run businesses are so refreshing. I actually came there to get away from Mackenzie River Pizza across the way (while waiting for our food) and I'm so glad I did.
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July 2023 by Isaiah Goodson
Nobody even acknowledged that I walked in even after I walked past 3 different employees and there was a girl behind the register. It took at least 15 minutes to ask if I needed any help. Not to mention, when I was exiting the store, I made eye contact with two girls just standing around a pile of jeans that needed folded, just talking, they gave me a nasty look and didn't say anything as I left the store. Not to mention that the store in general needs a lot of work, it is a mess. And it could definitely be organized better as far as brands. And the boots are a disaster, they definitely need some cleaning done! This store has a lot of potential, but they are not living up to it.
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July 2023 by Kiara Emry
I used to work at this bootbarn location along with my boyfriend for a short month, i was 5 weeks pregnant and was definitely feeling it. i became ill and asked to use the restroom, i was denied, i asked to put water behind the register, i was denied, i asked to sit for a couple minutes to try and feel a bit better and i was denied yet again. my partner came in for work and i began to tell him how the manager kacey was treating me and then i got yelled at on a walkie talkie my mama hormones got the best of me and i began to get upset. i know my rights as a pregnant woman, there is a law called the pregnant woman working law, as pregnancy is considered a medical condition this is a very important rule to follow. so without further to do i quit and so did my partner. that’s not even the worse of it, there was a key holder who would ignore everyone, one that would creep on all of the young girls and there was also a sales associate that would go to the register and steal other associates sales which the manager never did anything about. i used to love this company and buying from it now i don’t support this location what so ever.
