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November 2023 by Lona Snell
The communication about the progress of my delivery was outstanding! They texted, e-mailed, and called to ensure I was prepared for the delivery. The two people who brought my couch were also outstanding! Autumn and Chad were on time, friendly, professional, and fun to work with. They assembled my (huge) sectional with ease and the entire process was seamless. Thank you!
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November 2023 by Alexandra Ellis
AAction Movers carried my 200lb acacia wood table + 3 additional boxes down my steep, icy, and long driveway with a smile in the freezing cold yesterday. 10/10 would recommend!
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October 2023 by Karina
Larry and robert were awesome! Packages were handled with care and they were kind
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October 2023 by Kim Drake
Autumn & Joel delivered a Wayfair purchase today. According to Wayfair's tracking information, the bathroom vanity arrived in Rapid City on Monday and they delivered the next day by noon. Since my purchase was open-box, I was worried that it was somehow damaged. Autumn helped me to open the box to inspect - and it was perfect! Delivery notification to actual delivery was better than I could hope for. Thank you!
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October 2023 by Lisa C
Larry Railsback, Lydia Carman, Autumn Grace, Mike Miller, and Joel Sailer were awesome to work with and very pleasant. Professional workmanship and knowledgeable on how to pack and prepare us for our move. I appreciated each one of them and highly recommend for your next move.
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September 2023 by Dale C.
Great job by Autumn and Mike delivering our two file cabinets. In and out very quickly and very personable service.
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August 2023 by Rachel Wester
Use ANY OTHER moving company to move anything you own, yet alone value.This company sent packers and loaders who damaged our furniture beyond use, sawed out the back side of our tv stand to remove our surround sound (photo attached), damaged nice kitchen items and collectibles, and had no respect in the way they packed and moved our items. TVs were packed in boxes not approved for TVs, and arrived damaged. Our mirrors arrived completely shattered. Numerous items were left at our home unpacked. I called to express frustration on our packing experience (before our goods were transported and arrived totally damaged), and was told that they had higher priority moves the week we were packed and loaded.Sell your belongings before you let this company move anything your own.
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August 2023 by Carey Potter
This transaction from the retailer was a disaster. The order was placed and then the secondary shipper vanished. There were no tracking updates and we had NO IDEA where the item was or when it would arrive. To this day Wayfair's investigation team does not have any answers for me. Happily, a month later I was notified the item would be delivered by AAction Movers in Rapid. I contacted them requesting an expedited delivery (due to delays and having help to move the large item). They called back, accommodated me and arrived on time, with assistance. This group is professional and compassionate. I highly recommend them for your moving/transporting needs.
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July 2023 by Stefanie Adam
I ordered from Wayfair and didn’t know what to expect for delivery. Patty called me at 9am to schedule and Larry and Bailey had it in my house by noon! Wonderful service all around. Highly recommend.
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July 2023 by Lara Voigt
WOW! Excellent service!! I've moved many times over the years and this one was definitely the best! It was all hands on deck to get this last minute notice job done and the awesome people were Don, Larry, Angelo, Mike, Joyce, Josh, Autumn, Kaytlin, Robert, Shane, Hayden, Ezekiel and Bailey - THANK YOU EVERYONE!!! They did it all from packing, loading, unloading and more, every single one of them was professional, friendly and they stayed until the job was done! Highest Recommendation!!!
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July 2023 by Timber Ridge Campground
Loved that I got a text notification 1 hour prior to arrival. Larry & Mike were polite, and patient while they waited on me to complete my customer interaction. Highly recommend!
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June 2023 by cmchapeau
Josh and Autumn were fantastic today 6/22/23.I appreciated the text letting me know that they were 10 minutes away from my location.They took photos of drop off and were super friendly. Highly recommended.
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June 2023 by Courtney
Bailey and Autumn were great! They delivered the bed earlier than expected. They were nice enough to bring the 2 large boxes up a flight of stairs and in my room of choice when they didn’t have to. I really appreciate them. Will always recommend them.
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May 2023 by Kelli Foltz
Autumn and Glen did an AMAZING job! We had a tough ask with a heavy item to be moved up some narrow stairs with a few turns. They handled it like champs! Would definitely recommend!
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May 2023 by Nikola Bouchard
Larry and James delivered our large furniture up 3 flights of stairs with smiles on their face and made sure our furniture was taken care of! Very great service and friendly interaction!
