Capital City Ford Lincoln is a dealership known for its friendly and knowledgeable staff who prioritize customer service. Customers appreciate how staff members like Jay and Lance go above and beyond to help find the right vehicle, listen carefully, and provide honest, straightforward advice without being pushy. The dealership offers a variety of services including new and used vehicle sales, service, body shop, quick lube, and detailing. Customers have praised the service department, with one noting that it is the best among three Ford dealerships used for service. The dealership also demonstrates flexibility and honesty, even assisting stranded travelers by providing quick service and helping them find suitable used vehicles. Buying experiences are smooth, with staff accommodating test drives and financing needs, making customers confident in returning for future purchases. Overall, Capital City Ford Lincoln is valued for its excellent customer care and reliable service.
