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September 2023 by Tim Dauenhauer
I ordered tires from them. They were very easy to deal with and they we very patient when my card kept getting declined. I would highly recommend them. Tim
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September 2023 by Randy
I talked to Ryan at 4:45pm on Friday. He stayed late to get me the part pulled, making sure i didnt have to wait til monday. He could've easily made me wait. I appreciate that Ryan! Quality employees are a rarity these days!!!
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September 2023 by Patrick Greer
Great service,quality parts,and thank you Dustin for going the extra mile for us commercial customers,i feel like family everytime I call or pop in to pick up a part
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September 2023 by Dao Yang
Our dvd player in our Honda Odyssey was no longer reading discs. So I went shopping online but eBay wanted a pretty steep amount for a replacement part. I shopped locally and then was referred to Nordstrom’s Auto. The person I talked to was friendly and answered all my questions just to make sure the part would fit my van. The part was half the price of eBay and the shipping was only $15 or $20 dollars to my door. I got my part today. It was packed in a box full of air filled bags to protect it during shipping. The part came with a tag, that had the vin of the vehicle it came from. I used that info to get the radio code. Installed it today and works perfectly. Thanks Nordstrom. I’ll be shopping with you guys more!
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August 2023 by Nicholas Lee
The part that I needed came in the next business day and worked perfectly! Dustin was extremely responsive and helpful assisting me in finding the part that I needed. Highly recommended this place for any future parts needs. Thanks again, saved me a lot of time and headache.
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August 2023 by Jessy Mohr
Was very easy to get what I needed. Customer service was great and helpful for getting my account set up. Keith went up and beyond to find the part I was looking because they unfortunately didn't have it in stock.
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August 2023 by Owen & Rachel Parsley
Nordstrom’s was very quick to reply and very helpful. They communicated clearly and got me the parts I needed. Great business and strong quality customer service.
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July 2023 by Chaedyn Villanueva
Dustin was absolutely AMAZING!!! Single mom here and he was so supportive and was extremely patient with me!!! Didn’t make me feel like a fool at all!!! Was there every step of the way!! He also went out of his way to explain how to fix a different issue on the same vehicle!!! Told me step by step how to fix it myself without having to spend any money!!! Then, on top of everything he had already done for me, explained how to tell if my sons Subaru thermostat was bad or not!!!! Dustin is such a beautiful soul and I can’t thank him enough!!!!! Sooo professional and a beautiful soul!!!! THANK YOU SWEETIE!!!!!
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July 2023 by Colt-yn37
Doug Vandam has my parts provider for over a decade and has been one of the best people I've ever worked with. Doug is doing a great job and disserves a 10/10
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June 2023 by John Kilene
These guys are awesome!!!!!I was coming from North Dakota and running a few hours late which meant I would get there after they close.I gave them a call at 4:00 p.m. on a Friday before a holiday weekend because the other place in Grand forks North Dakota did not have what I was looking for even though they said they would.They were super helpful and friendly and willing to pull something at the last minute and stick it in the after hours for me.They made it super easy and sent me a payment link via text for the parts I needed. Paid it with Google pay. And that was off the phone with them in like 5 minutes.Everyone else I talked to enroute to Sioux Falls South Dakota said they would not be able to get any parts for me pulled until Tuesday which sucks because I was making a quick trip there and back.If you're looking for parts for your vehicle, these guys are the real deal. Definitely worth going out of your way to visit them.
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June 2023 by Brian LeBrun
Love visiting Nordstrom's, always a terrific experience with friendly and knowledgeable staff; but after my last phone call, I LOVE THEM MORE!When I called, I got my question answered immediately, got the price on the part (custom order), and they even texted me a link to Click-to-Order for my payment info!Thanks guys!
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June 2023 by Karley Hoffman
Dustin was super helpful and got us our parts with a reasonable price and even shipped them to us!! ? Great job Dustin
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May 2023 by Kiely Jepsen
Huge shout out to Jeff! I called yesterday around 3pm needing an alternator for suv, and he was very kind and helpful. He gave me a great deal on it AND it arrived to my house the very next day!! Soo a huge thank you to Jeff and Nordstroms!!
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April 2023 by Andrew Miller
I work at an autobody shop for a dealership and deal with Nordstroms for parts for our cars often. I've been working with Dustin for quite some time now and he has been outstanding on getting me the parts I'm looking for in a fast, courteous and professional way. Good job and thanks Dustin!
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March 2023 by Todd Olsen
An absolute joke, from supposed part pull and ship, two weeks go by and nothing. Call and "looks like we didn't write down your shipping, will get that out today" another week I call back, "any news on the part what's the tracking number" to they reply I'll email you the tracking number..... never got anything. Use the text line for help and no answer. After a MONTH. No part, and have to call again for a refund. Very disappointing after all the good reviews. Never using them again.
