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February 2024 by ITSJUSTMOONWILLOW Irrelevant
Can’t even get a real person on the phone to answer questions about a missing piece of mail, no you get a 15 min long automated robot lady who don’t even give you the option to speak to someone in the actual post office
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August 2023 by Zach Salisbury (Zsalz)
I couldn't get a package delivered to my friends because their carrier didn't know his own route. Their address is not hard to find, and it is obviously posted on the front of their house. He just repeatedly marked the item undeliverable even though the house and the number are both visible from the end of the street.
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March 2023 by kim otterness
so frustrated with the mail delivery in this town. Haven't got mail in over a week! I understand that the weather is an issue, but isn;t working in all forms of weather a part of the job? Obviously since we have not gotten mail, the mail carrier isn't picking up outgoing mail either.....wonder if the USPS wants to cover any bills that didn;t get paid on time because of their inability to do THEIR job!!!!!!!!
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March 2023 by Christopher Hurley
I live in a trailer park. I have had a package that is missing. I called the post office and the supervisor keeps telling me that they are working on it. They said it was delivered and it was not in my mailbox or on my porch. And now they have no idea where it is or what happened to it. The new mailman is rude, and I just don't understand why it is so hard to deliver my package to the correct address. I'm mad about it.
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February 2023 by Manuel Tubandt
All of my recent packages were delayed even though it was out on delivery. Literally the dumbest thing ever
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January 2023 by Tracer
Been waiting on a small package for awhile got a notification saying they attempted the delivery but that the driveway and front porch weren't shoveled...they've been cleared all day long, they could put the mail in the mailbox but couldn't put the package in the mailbox or on the front porch that was cleared, very lazy and will be calling in the morning!!!
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December 2022 by Sherry Karber
Second time in less than a week that we've gotten someone else's mail. What's the deal, Brookings post office? Employees can't read or does someone need to tighten the screws on the sorting machine? Doesn't the route worker do a final check before throwing the mail in our box? Question is where is our mail going?
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June 2022 by Iesha Woldt
I moved in to my trailer 7 months ago and I am still receiving other people's mail. Half the time it's their mail and not mine.
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June 2022 by Tamara Ann
Super friendly girl at the counter! Made it a great experience.
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June 2022 by T Ellis
Super friendly girl at the counter! Made it a great experience.
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January 2021 by justaguy
Constantly getting wrong mail, we dont know when we will get mail 12pm or 8pm, sat on a package of mine for 3 days and i live in town. Mail carrier is rude and obviously does not like his job.
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December 2020 by Ginger Summers
They are the worst post office I’ve had to deal with. They lost a retirement card with money in it, and the person never received it. I know that COVID has brought mail challenges, but they failed to adapt their inefficient process. If you hold mail—it’s hand to hand communication only. They don’t enter the address in their system to provide notification to the mail carrier that mail and packages should be on hold—setting up their carriers for failure because who can remember that? They drive me crazy.
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November 2020 by Jarrod Redday
If you have certified mail, they wont knock to see if your home. They just leave a note saying the missed you. Wish we could can their Sht service...what am I saying they dont really provide a service.
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October 2020 by Avery Davis
Absolutely poor service... ordered a large package and had updated addresses since with USPS and had mail forwarding all taken care of. Somehow package got to Brookings post office and had been stuck there for almost a month and when attempts were made to check into why this was only thing i got was its on its way until finally they updated tracking to say package was lost..... a 6 foot long, heavy package just disappeared into thin air..... probably mail fraud/theft going on there who knows.
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March 2020 by Jared Sanchez
Called to ask a single, quick question. After a good 20 minutes of a robot voice I gave up and am gonna avoid this place at all costs
