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March 2019 by Kandie Dracar
The store is now closed until further notice
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March 2019 by Jason Schell
Total drug operation going on
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February 2018 by Isaiah Barse
Do not attempt! Waste of time.. sat outside for 45 minutes. Doors were locked, no one answering the phone or returning phone calls. 1/2 mile west of here is a great, well run U-Haul facility.
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February 2018 by Shaun Chirayos
DJ rentals a bunch of crackheads I rented a place from them and got bed bugs had to throw everything away cost about $2,500 to get new beds and all that kind of stuff not very happy about it big piece of s*** people they won't even take care of the bed bugs they gave me stuff to spray and it still didn't work would never go to them they rent houses and and have a store they are big rip do not rent or buy anything from them
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September 2017 by Camille H
This was one of the worst customer service experiences I've ever had in my entire life. I had rented a unit and when I came no one was there. Based on their hours they were supposed to be open. I sat outside in 95 degree weather. I called them multiple times and the direct Uhaul number. Uhaul was able to get a hold of them and they showed up 30 mins later. The woman who owns the place had the audacity to get snippy with me after I spent 2 hours waiting outside in the heat. It was also my birthday, so I had plans that I had to abandon since they kept me waiting so long. I also had to drop my cats off to a kennel in a short amount of time and BARELY made it there to Spearfish after speeding 20 miles over the limit.These people aren't considerate or professional. I've called multiple times since to update some of my information and to ask questions, and no one ever picks up. I've left 4 voicemails over the last week or so that are still unanswered. The only reason why I chose this place was because it was a sunday and I was desperate. Not very many places were available, and those that were were full.
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May 2017 by Jesse Bonnette
Crack heads they rip off everybody so him and his crack head wife can get high
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June 2016 by Kimberly Osterkamp
My husband rented a storage unit and a uhaul trailer on the same day. When he went to pick up the trailer the day we needed it no one showed up for him to pick it up. That was enough to make us cancel the storage unit since the shown us their reliability right away. When he went in to cancel the storage unit they were no where to be found and when he finally found them they completely ignored his presence for 20-30 minutes! On top of that they kept his money for a storage unit that was never used and only rented for less than a week! We didn't even get a refund for the time the unit wasn't used even though nothing was ever put in the unit. The customer service sucks and I would suggest clearing a spot in the garage or finding a different place to rent a storage unit. They are rude, inconsiderate and unreliable! We would have been better off putting 75 dollars on the ground and lighting it on fire!
