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January 2024 by Eric Ford
Tim and the crew at Allstate Peter built are life savers. Helped me get my trailer fixed as I was going cross-country. Could not have made it without their help. Can't say enough good things about Tim and the crew and the best in class service they provide!
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January 2024 by Michael Cronin
Shop and team got me in on a timely manner and got me out quick also.. very friendly and professional crew?
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January 2024 by Chad Steinert
Had me back on the Rd with in a few hrs. Great people. Tech got Rite on it and had me back up n running. Thanks y'all have a great team there . Patrick Benyo thanks again
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November 2023 by Jaime Ibanez Sr
Great staff and helpful.
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September 2023 by Mona Searson
Everyone there is great! Tom and his crew stayed on top of our repairs and kept us informed every step of the way! It may have taken us a few days to get back on the road due Paccar and their **** process, but Tom, Tim and Martin were great and went above and beyond for us..Thank you to all of them!
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September 2023 by D Smith
This is the most friendly and helpful shop, I have ever been to. Tom in service got my truck looked at,and communicated every step of the way. Shop is clean and techs are super professional. Thanks so much guy!!!!
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September 2023 by Chris Hardenbrook
They got me right in no waiting.Had a bad sensor. On the downside they didn't have one on hand.They overnight on in and installed it 10 minutes after it arrived. The technician was very knowledgeable and prompt with his service
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September 2023 by Elisabeth MacDowell
As always they do great job on our old Pete. They take the time and listen to you. Very knowledgeable and reliable.
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September 2023 by Keith Troxell
Great place with great people. Thomas is great and keeps you informed. Had an IVA go bad and they got me up and running in no time. Hope I don't ever have to go back but if I do break down in Rapid City again this is where I'll be.Service: Auto engine diagnostic
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September 2023 by Craig Smith
Recently I needed help with a diesel fuel contamination issue. I brought my Mercedes Sprinter 3500 RV in but arrived just as the shop was closing. I was able to talk with the service manager, Tom, who despite the hour was willing to stay and help me. He and a technician, Patrick, quickly resolved the problem. BothTom and Patrick were great. The guys went above and beyond given it was time to quit for the day. Simply put, their willingness to go the extra mile saved me at least a couple of days of down time. They were exceptionally accommodating and pleasant. I absolutely recommend them regardless of the problem. There guy’s are great and really made the difference for me.
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September 2023 by Jason Kaplar
Had a nightmare issue with some wiring, Tim and Patrick were awesome but Martin got it figured out for me. Can't say enough about the way they take care of their customers. Thanks again fellas. You too Tom lol
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September 2023 by Wahid Khan
The people at Allstate Peterbilt are the most incredible people I’ve ever met in my life since I got my first Peterbilt I have never gotten the best experience the way I got and the service manager Tom is the most wonderful person I’ve ever met he took the time to make sure everything was taken care of he looked at me like family not some one he could make money off I would really recommend everybody to go there and meet the people at Allstate PeterbiltService: Auto engine diagnostic
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July 2023 by Bob Halvorson
Great customer service! And repair of truck was top notch!!Service: Auto engine diagnostic
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April 2023 by Kathy Newsom
We blew our engine and went to this peterbilt. They are the best peterbilt we have ever been to they had our truck for about 6 weeks total putting in a new engine transmission new batteries and a few other misc things we added. They kept us informed of everything. We had all this done back in Oct-Nov 2022. Fast forward to March 2023 they have to called to make sure everything is running great and make sure we are happy with our choice. You can not find a better peterbilt this oneServices: Battery
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March 2023 by Gannon Don
My company had one of our trucks break down in South Dakota on its way back up to Alaska, and these guys took amazing care of us. When the truck finally made it back north, the remanufactured rear end that was installed failed, and Thomas the service manager went above and beyond to make sure everything was handled. He got a new rear end shipped up here, and got us a refund for all the labor as well. I would strongly recommend this shop to everyone.
