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January 2024 by JaKayla Lanier
My experience with this company was very poor, as I would have assigned it a rating of zero stars if possible; enduring a frustrating wait of 1.5 hours for my car to be towed, coupled with subpar customer service, left me thoroughly dissatisfied.
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October 2023 by zScooterr
These people took my car without explaining to me the fees included in holding my car overnight. Service is horrible. My insurance charged me $1 to use them as a tow service but because the place they were taking it to did not have a drop box which was totally not my fault, they decided to store my car on their yard. The lady who actually towed my vehicle just said that “we will bring it to the place Monday when they are open”. That was the last I heard from them. Nobody called me about charges about anything. I would’ve not let them keep my car even 1 night if they gave me the option but there was no option given. Now they are trying to charge me $600 to get it off their yard. This is obscured, idk which lady I dealt with for dispatching but she was extremely rude and didn’t explain anything to me regarding the fees associated with keeping my car. Get rid of her. I feel finessed and taken advantage of and the lord himself will deal with this business on his timing. Stay away from these people if you can.Service: Car towing
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October 2023 by Ty Perez
Lack of communication… can never get someone on the phone to check status on vehicles.
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September 2023 by DJ Price
The owner is awesome, trustworthy and local. If you’re in the area this is the shop to use. Support Local!Service: Car towing
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September 2023 by Stan Etheredge
@12 I was called after my insurance scheduled S.T.A.T and was told an ETA of 1.5hr. I had 2cars in front of me. After 2.5 hrs I contacted my insurance and they gave me an hour eta due to stat having a delay. Approximately an hour after that I called stat and was told they would possibly get to my car @6pm. Stacy told me they “have a pick up in irmo, Columbia, Lexington, then me”!!!! Not sure if this how they regularly do business but that’s not right. Bonus point…. After I cancel the service with Stacy…. My insurance said the company said they couldn’t locate my car and that they were at my location. Had to get paid for great service right!?!?!?
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September 2023 by Edwana Paolino
Absolutely the best towing comoany.I called and they came right out in aa tropical storm to get our car cranked.Thank you Edward and Smith's towing.Service: Car towing
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August 2023 by Delaine Kinlaw
Great place very dependable! Trust your car with. Always recommend 5 starService: Car towing
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August 2023 by Mary Ann Keim
My niece's car broke down and she was stranded an hour from my home. I called Smith's and Edward was able to get her car safely picked up. He eased our minds completely and she was on her way home in no time. Thank you!
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August 2023 by Samantha Maddox
My family has been using Smiths since they were just a small one man show trying to get the business off the ground. Over the years they have grown and expanded. We have continued to used them for auto repair etc always with outstanding service.Services: Battery service
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August 2023 by NICOLE WALKER
I absolutely love this Company!! Anytime I call I get great service!! Very professional and care about his company and job.
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August 2023 by Mike “Damn Southerner” Smith
Great people
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August 2023 by Laraine Paschal
Never returned call
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July 2023 by Jean Dixon
8yrold locked her daddy's keys in our Silverado, less than an hour was at our house and very reasonable price..thanks Edward,now 2023 at new spot beside independent. Had my oil change awesome staff as always and got me in and out. Will also pick and drop vehicles off. Professional and reasonable price ?
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February 2023 by Jessica Guyton
I’ve known Edward for many years and he is the only person I trust, with his extensive knowledge in this industry! Edward goes above and beyond for anyone!
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February 2023 by Danielle McKinney
Check engine light came on and code said O2 sensor, took it to Edward and the guys got me fixed up right away. Sensor was bad so I had to return but they fixed that super fast and I was back on the road. (Sensors are just bad sometimes, no fault of the shop at all.) Also got my tires rotated and oil changed, I could not say enough about Edward, Angel, and Katrina, and the guys. They all work super hard. Edward has always been true to his word and the community is grateful to have him and his family. He was the sponsor to my daughters community soft ball team last year. Truly a great guy all around to serve our community! Thanks again for all the help!
