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March 2024 by Lauryn Wilkes
DONT MOVE HERE!!!! This has to be one of the worst apartment complexes I’ve had the misfortune of living in. Not only did they mislead us into thinking we got the renovated unit, (we moved cross country and needed things done fast) our A/C has been broken since we moved in. We put in more than 5 notices, called the office, and still no help. The maintenance guy came a couple times but literally did nothing. Our unit freezes over but we keep it at the recommended temp. Don’t get me started on them constantly cutting everyone’s water off to fix a leak. How does it take months to do that? It’s inhumane to be unable to flush or shower when you pay for it. We have roaches now due to them not utilizing pest control and dirty neighbors. I do not recommend anyone moving here. We pay $1260 a month to never have water, deal with bugs, and have an apt where it’s hotter inside than it actually is outside.
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March 2024 by Evonnia Favor
Never wanted to fix things, bathroom was old model tht the tub would pile, the floors are fake hard wood floors, the hallway was always dirty with trash unless I cleaned it , roach infested,Carpet in bedrooms was dirty when we moved in, sink was loose the entire yr i stayed
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February 2024 by Patrick Taylor
Place is disgusting! Over ran by cockroaches. Maintance never comes to fix the problems with units
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January 2024 by .
The water being turned off seems like every other day for the past few months. The leasing office offered water bottles one of those days… there weren’t any to be picked up. It’s honestly getting frustrating to continuously find the water isn’t working at odd times and no warning. Not only to mention we pay the apartment complex water separately then rent and makes me frustrated that I pay for water and it’s constantly being turned off throughout the entire complex
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January 2024 by Sophia Glass
Hope you like roaches, LOUD neighbors, repairs that never get fixed, and your water being shut off atleast 2 times a week.
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January 2024 by Mister South Carolina
They appear to be alright. But, looks can be deceiving.
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October 2023 by Zach Inglis
Maintenance is very nice but they never come back to fix issues. Apartment smells musty constantly due to water leaks from the rain. Lots of cockroaches. They come from the ceilings. When I moved in the floors were black and caked in dirt. Sometimes the leasing people up front are not there during office hours. I have to live here for school, and it would be a really nice place to live if minimal effort was put in. Especially for 1260 a month. Why is there a 15$ pest fee per month if I have bugs still? I saw about 30 within the first few days of moving in. Living in a dorm room probably has better conditions. I just want some effort put in so I do not have to move when the lease expires, otherwise I would be living here for 4 years
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October 2023 by Shanna Roberts
I've lived here since April and have had nothing but great experiences with the ladies in the office (Nina and Raye) I've had to put 1 work order in since I have moved in and Dustin handled it quickly and professionally! I am very happy living on this property!
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August 2023 by King Williams
DO NOT MOVE HERE! One step away from the projects! Save your money and time!Update- Horrible management. Grounds look like worst than a third world country. Water is turned off almost weekly!Management and maintenance team are full of junkies!
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July 2023 by Mrs Clark
Do not move here. I work for a client who is disabled that lives in E19 here with his elderly father. For the past 4years I've worked with him they have had issues with the air unit and each time maintenance is called for it it never gets fixed. I'm sitting in here as I type with their thermostat reading 81 and the setting is 76 but maintenance came in with some tool that claims the air is 57. Now common sense tells anyone who can feel cold air if it was that cool of air we'd need a jacket or blanket. Find some other place to live if you're searching. I suggest the same for my client and his dad. Noone seems to have concern out here since they're not the ones that's hot
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July 2023 by Jasmine Simon
I'm updating my google review. I changed my stars from one to five. The Monarch takeover was a little rocky at first. I am so glad that the Johnson lady has been removed. Since Rae's return and Nina taking over, I couldn't say I haven't been happier. I do love them. They are the perfect fit. I hope they continue to improve as they have been. Thanks for all you do. It doesn't go unnoticed.
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May 2023 by Dajayna Goines
Worst apartment complex I’ve ever lived in. Can’t use my guest bathroom shower. Water doesn’t come out of kitchen faucet correctly. Can’t use half of sink. Dishwasher doesn’t work. Upstairs neighbor are LOUD all the time. When they cook all of the smells come into my apartment and the food stinks. Have complained to management and called the police several times. Nothing has changed. Do not move here !!!
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February 2023 by Tracy Johnson
We moved in on November 1st 2022 since we been here we have had problems with roaches, parking spots,water leaks and not to mention they don't come fix things on time. We are just so disappointed with this complex. I'm sorry to say being that we lived here before for 5years and it was never this bad.
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January 2023 by Tim Twitty
My wife and I have lived here for three years now, and I want to say that the folks in charge now are doing a great job! Work orders that were ignored in the past have been fixed promptly. A special shout out to Raye in the office and Brian in maintenance. New review 1/3/23
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January 2023 by Nicole Thompson
I had some plumbing issues and Dustin the maintenance guy went above and beyond to make sure my issue was resolved and addressed other issues I had that weren't on the work order! He was very pleasant and professional!
