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July 2022 by Faith Cornelius
Today my girl and I came to this store to of course buy pet supplies for our dogs. One of the Big bags of dog food was on the shelf for $65.98 original priced but $34.98 clearance sticker. When we get to the counter it was ringing up as original price. So of course we went to check the price the Manger Nina was veryyyy rude in her words "the bag was in the wrong place so no you can't get that price" then proceed to walk off. So I went and took the clearance stick off the shelf so I can compare the prices with the front counter lady but before then I want to compare the prices myself. The Manger Ninya came back and snatch the clearance sticker out my hand and said "yea you not going to do that I see what you are doing!" In a rude loud tone! Basically she was trying to say I was trying to be slick and swap the sticker (which I wasn't). We confronted her about her nasty rude attitude and she became more verbally aggressive. I will NEVERRRR shop at that store again!!!
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April 2021 by Jessica Herauf
They are very friendly and helpful. I have been doing online orders and curbside pickup during covid and it has been amazing!
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April 2021 by Angie Mccullum
Very personalized service. You can always count on management to be easily accessible. And there is always a sale or electronic coupon available.
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April 2021 by Debbie Bass
I used to shop st Pet Supplies Plus on Harden Street when I worked downtown. They were excellent. Now that I'm retired the West Columbia location is more convenient. They are excellent as well. They always have someone available to assist with questions and are very friendly. It's so easy to order on line and pick up at the store. They will even deliver curbside. Would definitely recommend.
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November 2020 by Melissa Martin
After some unexpected news at the vet we decided to place an order for the pups. This little note completely changed the mood for today. Always friendly and helpful absolutely love this location!! Thank you #8001
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July 2020 by Karylin Nicole LeVan
Well it was once a five star review. Until today. Went in today, I'd forgotten my other purse with my masks, for my kids and my husband and I. No big deal, they had some at the front for people. The young man hands me four. The other blonde lady says the kids don't get them, cool. Whatever. They're trying to reserve stock, I get it. My husband makes the remark, "yeah stupid stuff kids under ten don't have to wear it" and I added "especially since theyll be one of the first to
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June 2020 by Carl Epps
Well stocked, kind and helpful staff, discounts and pet friendly!!
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March 2020 by Megan Waters
I love this store and their staff! The female manager is always so helpful when I come in! Tonight I called because I had misplaced my cresties food. I spoke to Selena and asked her what they had and pricing, etc. I asked her if I could have her sit both options at the front for my kids to run by and pick up. I was worried he would like the food since it’s not the normal brand he’s used to, but he loved it!!! Literally attacked the spoon when I put it in his habitat. Selena was so helpful and had it ready for them. Not to mention my kids love coming in and holding all the reptiles and furry animals. Everyone always is so helpful and patient with letting us play with all the animals! 5+
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December 2019 by Brittany Nicole
Today we used the self service dog wash and we hit our 30 minute time limit. An employee came in and asked us to leave as there were other customers waiting. When I asked if we could purchase another 30 minutes, we were told we would need to step out to let another dog aggressive dog go first. So we had to pull our 100 lb soaking wet, soapy dog out of the bath and leave. Petco & Petsmart have this down to a science - that's where we'll spend our dollars in the future
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October 2019 by Tammy Brazzell Ring
The staff is very friendly and helpful.
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July 2019 by Kendall Leigh Beard
Love this pet store! The staff is always amazing and helpful. Today, I tried the Saturday vet clinic they offer and I was so impressed! My dog was able to get her RX flea and tick medicine without having to get stressed out at the vet and she got to visit her favorite store. I highly recommend this store to any pet owner.
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July 2018 by Mary Hensley
We visited today and your employee Andre was absolutely the best employee we have ever encountered in any location. He took the time to make the interaction personal and made my son's day. He answered all of his questions and encouraged my son to nourish his love of animals. He told him to keep reading about animals and learn all he can. We will definitely be returning to this location.
