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March 2024 by Jacklynn C.
Terrible customer service & very rude. Only lets you know the item you ordered is out of stock after the order has been processing for 7 hours and you call to check on the status.
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February 2024 by Chris Chris
I used to shop here a lot about 15 years ago. I loved this place bc the people working there were very helpful to someone trying DIY. However I was in there yesterday around 11 a.m & I had asked the lady if they had the elastic I had in my hand in a smaller size. She flat out told me it should be over there if they do. So I lied & said I don't shop here this is my 2nd time in this store. She says where did you get that where the elastics are? I said yes! She walks with me over to the elastics & picks up a black elastic & says here. I was like yeah I know there are black smaller than this but this is navy blue. She says oh then no we don't have it. This is why small stores are going bankrupt & shutting down bc the people you are hiring have no customer service skills & are running off your clients. All I could think of this woman was it's too early in the morning for you to be this lazy already & you could have been a little nicer. I don't throw fits in public but if I ever do you can bet there is a good reason behind it. I didn't say anything to this woman I just got the black & left. I needed other stuff that I needed help finding but I wasn't about to ask her for help bc I didn't want to disturb her. (Being sarcastic)
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February 2024 by Gin Jones
Fabric prices have increased. But there are sales and coupons. Never enough employees, but this is true at every Joann location. Especially frustrating to have to wait for fabric to be cut while employee is working checkout, and then same long wait at checkout while employee is cutting fabric. More employees are needed! I waited to have a yard of fabric cut and then in long line to checkout, making a 15 minute shopping trip drag into a 40 minute experience.
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February 2024 by Ryan
Friendly staff and abundant craft supplies at bargain prices. I always check here first.
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January 2024 by Sharon Baker Hewitt
Great place
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December 2023 by Laura Difeterici
Great pre-Cyber Monday Sale, up to 70% off some really nice things.
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December 2023 by Nicholle Russell
Friendly, helpful staff. Good sale deals.
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November 2023 by Grady Gillis
Store is messy, disorganized, and just plain dirty. Floors were filthy. Products laying all over the place. Been to this store several times and it's always the same. Other Joann's stores I've been to have all been taken care of as if the employees actually cared.
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November 2023 by Charmel Bloodsaw
Yarn selection. I know they don't order it's sent to them by what's purchased. The warehouse needs to do better.
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October 2023 by Ginger Williams
I have never in my life been treated so unfairly in a store before. My husband and I got in line to get 1 piece of fabric cut. We stood in line behind 2 people, 1 was getting fabric cut the other was waiting. Then a staff member came up and said next person in line. So the lady in front of me went. The lady behind me moved up and said I'm not cutting in front of you, I know you're next , I just want to sit in the chair. I said sure, no problem. When I moved up, another staff member comes up and points to a woman behind all of us and says she was next, with her buggy full. I said no mam I've been standing in this line for over 10 minutes and she was not in line. She said well her buggy was there. I said well if she went to continue shopping and was not at her buggy she was not in line. I have 1 piece of fabric here and that lady was no where to be seen when I came up, in fact her buggy was not even in line. She continued to argue with me and said I know because I work here. Now remember the other lady behind me who moved up to sit down was still waiting and another 2 people directly behind us were waiting in line. The woman who she thought should go before all of us had just pushed her buggy up to our left not in line , and it was minutes AFTER my husband came to join me in line. This employee continued to argue with me and made a scene that definitely did not need to take place. I finally said keep your fabric and walked out.
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September 2023 by Melissa Sarver
Joann's has really cute fall and Halloween decorations and fabric. Right now they are marked down 40-50% off. I loaded up my cart!
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August 2023 by Judy Stern
I have been shopping many years at Joanns. Today I had a clerk named Lori who was a delight. She was so helpful and caring about her customers. I wanted to leave a review on her because you need more like her. Clerks like her make shopping such a delight.
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July 2023 by Dogwood Pond
do not recommend, take the extra few minutes and go across town....i know now the poor customer service is consistent
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July 2023 by Carrie Ross
I love Joann fabrics! They have everything for every type of crafting/hobby like the Cricut, all sewing needs, a great selection of fabric for reupholstering or whatever you may need it for, resin art materials and supplies, painting supplies, markers, stencils, calligraphy pens, wide selection of cardstock, paper making, wedding accessories, jewelry making, artificial flowers, everything to make homemade gifts, ty beanie babies and much more!
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May 2023 by rosalynn r.
I love Joann they have great customer service their discounts are always on point and a great place for crafts To
