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October 2023 by Tievette Crum
The best company to be with when I call they answer to help me not to lose my things thank u
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August 2023 by Kayla Hancock
Gate has been broken for 2 weeks now. We got a call today that our unit was broken into. Getting there and spoke to a guy who also has a unit there said that he reported the unit being broken into 2 days ago. Missing alot of items and what was left in unit is trashed. We purchased the protection insurance only to find out it only covers a small fraction of what was take . Because of fine pri t on the 15 page contract there is nothing we can do. Do not use this place!!
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August 2023 by aaron nabors
Krystle was very, more than in resolving all inquiries and without any problems. She an excellent agent!
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August 2023 by Shalyn Bird
Just moved in and did online rental. Process was so simply and everything worked! Unit was dry and clean.
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April 2023 by Donna Wagoner
I talked with Cassie who was very helpful. Pleasant to talk to. Took care of payment and all over the phone
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March 2023 by Richard Herring
The gate was unresponsive , so maintenance was notified, and I would be texted when it's fixed.
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January 2023 by Holli Shumaker
So far 10 Federal Self Storage is a great facility to store your belongings. I have no complaints to list. Very satisfied.
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January 2023 by James Drabb
Very easy check in, customer service offered excellent service
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November 2022 by Noah Barnes
The service line was a great experience! They were prompt, helpful, lenient lol....who would've thought a service line could be any of those right!??
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October 2022 by Catherine Licata
Customer service is fast and effective. The unit is clean and damage free. I recommend the facility at Platt Springs Rd in West Columbia SC highly.
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October 2022 by Brian Boyleston
Easy access at any time, automated renting made it super easy to setup.
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July 2022 by Amanda Lawson-Hugglns
Quick and easy service. The reps are very nice and helpful.
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March 2022 by Tricia McCoy
Very easy online booking, contract and payment. I even received my unit assignment, created my gate code and received the code to my lock - all online, in one transaction...in the middle of the night !Got to the facility around 5 am and had no troubles getting in and accessing what I needed. Clean facility also !Thanks for the smooth and easy rental !
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December 2021 by hannah Pate
If they had 0 stars that’s what it would be my 3000 dollar sectional sofa is covered in rat droppings and i called them to send someone out to clean it because i am 34 weeks pregnant and can’t do it they told me they refused to take care of it i also have insurance so i am filing that to they told me i need to have a relative do it for me and when i went to get it they put a red lock on it for nonpayment and it had been paid and not due until December 1st! The worst place ever and rude
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December 2021 by Lisa Brazell
Worst storage unit around. Management is horrible and sketchy. No longer 24 hour Access. Was given a unit with parts of the walls missing from where I guess it has been robbed previously. Do not rent from here if you value your belongings. Cube smart 5 mins away is wonderful for about the same price, better security, and 24 hour access. AVOID 10FFEDERAL!!