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January 2024 by edward jennings
I bought a $1500 mattress from Best Mattress on 08DEC23. I had them drop it off on my porch 17DEC23. When I unpackaged the mattress, I noticed that 6” to 8” at one of the corners of the mattress was not completely sewn and the top side of the mattress was coming apart from the rest of the mattress; this will only get worse in years to come. So I called them and sent pictures of the sub- standard mattress and they told that they would get back with me. I never heard back from them; but it was Xmas and figured that they might be abit busy so I didn’t worry about. It’s now the middle of January and still no word. So I still have a mattress that was sold to me as a locally well-made mattress… which just isn’t so!So I would not recommend this business to anyone. I like shopping with small, local businesses but not with Best Mattress.Respectfully,E. Jennings****** Follow-up Report ********As stated previously, it was Christmas time and things can get busy and then you have all the New Years celebrations, well, things can fall through the cracks! And that’s exactly what happened with me! But when Buddy and Logan caught wind of the situation, they jumped right on it! They got me all squared-away that day.So I want to retract what I said about not recommending Best Mattress…Au contraire!…I highly recommend these people. They have a great product and wonderful service…you truly cannot ask for anything better! Splendid!Again, I want to apologize for being alittle too quick to criticize. But more importantly, I want to thank you.EMJ21JAN 24
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January 2024 by C Zeger
We just bought our second mattress with Best Mattress. The first time was so easy and quick and the person helping us was so helpful that going back to buy the second was an easy decision. It didn't feel like we were being "sold" a mattress. We explained what we were looking for and our budget and were shown options and given suggestions.
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January 2024 by Kimberly Smith
Best Mattress is the best place to buy a mattress!! We are loving our mattress! It's so comfortable, and we are sleeping so well! We love Best Mattress because they really stand behind their products with a great warranty, we love it that the mattresses are made right here in town, and we love it that Best Mattress is a local family owned business that has been in business for 3 generations!!
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January 2024 by Leslie McKenzie
We have used Best Mattress twice in the last 3 years and both times were very pleased. Good quality, good service, and friendly people!
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January 2024 by James Pennington
From the sales room to delivery our encounter with Best Mattress was excellent! Our first night’s sleep on the new mattress was the best rest in a long, long time! We’re looking forward to many more restful sleeps!
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December 2023 by Thomas Vaiden
I grew up in cayce s.c. and always knew of best mattress but moved away and never had the opportunity to buy their product. I'm home now and I had a need. I looked at many but decided on purchasing locally. I made a very good decision. The people, the pricing and the service were well above average. I would encourage anyone with a mattress need to do as I did and support our local business. The founders of this business would be proud that the service tradition from the old days is still alive and well.
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December 2023 by Annie Black
I wasn't able to go into the store to test a mattress. Logan picked one out to meet my needs by me telling him what kind of back problems I was having. It is awesome! He is a very nice and caring young man. The others I talked to were nice also. I would recommend this store to anyone.Annie Black
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December 2023 by valerie johnson
Just purchased my second mattress from Best Mattress and am so happy with it...very comfortable and so well made! This is a great company to do business with and I highly recommend it.
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October 2023 by Jenny Chapman
In the past buying a mattress has not been that good. Buying from Best with Logan helping us couldn’t have been easier. He answered all of our questions and helped us to decide on what we needed.
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October 2023 by Dale Morris
We love our new mattress. The delivery guys went above and beyond to make it a very smooth delivery and set up.
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August 2023 by Wendye Lanier
Best sleep & best mattress ever!!!Extremely professional, knowledgeable & friendly sales rep & installers. Expected a two week turn around & got it in less.Thank you Best Mattress!
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August 2023 by Stephanie Berquist
An amazing family owned business. Each mattress is made custom for the client….we had bought a mattress recently, it wasn’t the firmness level we had originally wanted…but we called one day later, they picked it up, took to shop, corrected firmness level and brought it back same day….it was great customer service and were very happy.
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August 2023 by William Butler
We purchased a split king system from Best Mattress and could not be more pleased. Not only are the Mattresses the most comfortable we have ever slept on, the powered split King frame is a true blessing to find that perfect sleep position.The staff from the owner to the delivery guys were extremely professional and helpful.This is not my first experience with this company. Being a retired over the road truck driver, I had Best Mattress custom build a Mattress for my sleeper. Never slept so well and without a doubt knew what I wanted in my home.Great CompanyGreat productGreat people
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June 2023 by Clay Shelton
Great experience. Showroom had plenty of samples. No pressure, lots information, very friendly and helpful. Delivery was on time with friendly and efficient delivery men. First nights sleep was delightful.
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June 2023 by Zim Fant
Buddy helped us find a great mattress at a great price. Process was easy and mattress was delivered within 10 days of purchase. Would recommend this local store to anyone!