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“I was able to order the correct battery online. I brought the old one in for the core fee. Staff was very helpful and knowledgeable. New battery was waiting on me when I got to the store.”
8AM - 5PM
103 Leventis Dr, Columbia
Battery Stores
“Friendly customer service, but I called this location before I drove 30 minutes to check specifically what I needed. When I arrive, I am told that what I actually needed was going to be $100 more than what was quoted over the phone.”
“I called an hour before closing, about a battery, that I desperately needed, and was able to get there within the last 10 minutes. The gentleman I initially spoke with about the battery, was standing at the front counter, waiting for me. Not only was he VERY polite and professional, he helped me stay within my budget, AND he remembered my name. Just the fact that he seemed happy to had waited on me, was enough alone for me to be a repeat customer, as well as send family and friends there. AMAZING customer service. ???️”
“I walked away from a rival auto parts store down the street who didn't want to be bothered, and told me so. I walked into Oreillys and they greeted me with a smile and even printed out the error engine codes from my car so I could show them to my mechanic. Great job Charlene! You just gained a repeat customer!”
“This is the place you want to go! The team is extremely professional and personable! They repaired my flat, while at the same time made my family and I feel welcomed. I recommend the shop to anyone passing through or who live in the area.”
“I needed batteries for both of my key fobs. I had never been here and had no clue how to put in new batteries. Staff member Luke was awesome!! So kind and helpful! Every business would be lucky to have an employee like him!”
“I went to this location in Irmo, SC and was helped by a bright and helpful young man named Billy. He did the free check engine light test for me and we determined it was my gas cap I had not closed properly. He also checked my battery as well and told me it was 100%. He's in automotive school and O'Reilly does well with employees like him. I'll be back for sure. Thank you Billy. Michelle Clark”
“I really like O’Reilly’s. I usually go there first before going to the other part stores. They have a great, knowledgeable staff who are eager to serve you. They usually have what I need in stock. Two thumbs up!”
7:30AM - 9PM
5103 Bush River Rd, Columbia
Battery Stores
“Robert was absolutely amazing and helpful! I had gone to a competitor (closer to my home) to get my battery/alternator tested, as my van had trouble starting. The competitor wouldn't assist me because it was raining, so I drove to this location. Robert had no problem with going in the rain to test everything. He checked my battery, alternator, starter and check engine light, as the rain started coming down harder and harder. He then helped me select the correct battery, that needed replacing. He also took it out to my van for me in the pouring rain. As I as driving down the road, I realized I had told him the wrong year on my van. I called and spoke with him, turns out I needed a different battery. By the time I got back to the store, he had done the exchange and had the new battery ready to go. He once again, came out in the pouring rain to place the battery into my van. I can not express how thankful I am. This was a Sunday, I had my kids, my husband was out working and I was distressed knowing what was going on. Robert also thank me for the business and me know he would be there until 6 that day if I needed any other assistance. He truly went above and beyond with his customer service. I will definitely be back in the future for anything that is needed with my vehicle. Thank you Robert!!”
“This spot offers free battery testing. They will hook you up if you arent sure if your battery needs replacing or not. Check them out accross the street from pizza hut on two notch.”
“Impressive customer service! Talik was fantastic. They took time to help me and get the job done and send me on my way for five dollars. It doesn’t get better than that.”
7:30AM - 10PM
3900 N Main St, Columbia
Battery Stores
“We had to make an emergency stop because our lights went out on the highway. Being that both lights went out at the same time my fiancé and I were thinking it was an issue with the fuses. After getting the fuses we thought we needed. I went back inside to ask Mason a question about reading the fuse box and he offered to come out and assist us. Yes I know that’s what they’re supposed to do but Mason went above and beyond to help us figure out the issue. He was helpful, kind patient, and found the issue that we had overlooked. Mason I cannot thank you enough for your help you are a true angel. Being hours away from home you were a true life saver to us thank you again.”
“Kevin should be running this store. Every time I come in there he’s super positive and is super helpful. Better than every O’Reillys store I’ve ever been to!”
“Wonderful! My rear brake light broke down, which is just a regular bulp, but not just any bulp. Moreover, I'm not into cars and mechanics. Taking it to its dealership was actually a hassle... even a possible risk, but I just stopped by this store when driving and fixed it right then.
They got a proper bulp and did the job of replacing it, I also got to see how to do it. The total bill was just 8 bucks.
It only took like 15 minutes as there wasn't much business when I went in regular business hours. Other than that, you may have to wait longer.”
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“When customer service has gone down in many places, the customer service here was above and beyond. Thanks to Jerry and Wayne I was able to drive away with my tire fixed. I could not have asked for a better two gentlemen to help me with my issue. Thanks O'Reilly for hiring these two!!! You have two Gemms!”