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August 2023 by Alan R.
I have always known Wayne and the guys at Automotive Experts to be honest, reliable, and professional. They have helped me get back on the road many times. I have suggested the services of AE to many of my longtime friends and will continue to.
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June 2023 by Jane F.
If I could leave 0 Stars, I would!Waited nearly two weeks to purchase vehicle (previously owned by owners daughter-in-law) for my son. We were assured the car would be repaired (she ran through chain link fence at construction site) - muffler, windshield and cosmetic damage from accident. They changed price on me once from previously agreed upon price. Car wasn't ready when promised - thank God I did not pay for it until all work would've been completed! Waited an additional 10 days to get the car, called Bubba (Salesman) the morning we were supposed to pick up to ensure car was ready. Was told yes, everything was repaired and ready to be purchased! Drive 40 minutes to get there and the owner, Dean, tells me that the car won't be ready to be taken off the lot for another 2 to 3 days, because his daughter-in-law wants to ensure, she has her new car! Even though she apparently has a rental! I was furious! I asked to please see the car to check out the repairs. Thank God I took photos! Windshield was not replaced numerous other things that we were promised would be taken care of cosmetically were not done. Additionally, two different websites that we look the Vin number up on said the car had never been in an accident! Extremely concerning! I countered with a lower price due to the still existing damage and the fact we would have to wait another 2 to 3 days to pick the car up. Dean, the owner, told me he would go look into it and left my son and I on the lot for an hour and 15 minutes! Went back into the office asked for the accident report, which took forever to get from him. Shared with him, my concerns and displeasure, gave him another lower price due to further concerns with the vehicle. Gave him until until 3:30/4 o'clock that afternoon to call me back with whether he would make adjustments on the car price. Told me he would. Never bothered to call me back! Completely unprofessional and shady at best! Very concerned that the print out shows all these different repairs were done to the car, but yet they obviously were not done! Potential buyers beware!
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May 2023 by Zachary Blakely
Blamed another shop for something they messed up. No liability, no taking up for their own action, took it back to the shop to they blamed, they fixed it and got it right. Would put 0 stars but 1 was the lowest.
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September 2022 by Kensey
great place and great prices on car repairs. very trustworthy staff. have been going here for years and will continue to do so
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August 2022 by Bob Kriebel
Tire was losing air. Down here on vacation and Ash helped out with repairing the tire. We can now safely make it back to Ohio.
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August 2022 by Alex Comer
Went on a Saturday to get an alignment, took about 45 mins, best price in town
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August 2022 by L0C0 Trillz
Was very quick and at a great price will be visiting again.
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August 2022 by Tina Munsky
One I would give zero stars but 1 was the lowest !!! My 18 year old son bought a car from here . once we got home he locked the door long story short he couldn’t get back in because the key didn’t unlock the car $300 yes $300 because he ended up buying a key fob to lock and unlock it but $100 just to open it , not even a hour later we took it for a oil change and the mechanic said take this back ASAP it’s a hazard!!! Should have never been sold !!!! After my son text and called him as we drove a hour and a half away . Asking him if it drove good and many other questions. Chris responded with I’ve drove it my wife has with our children seems fine ! Because he needed a car to get back to college , so after hours with Chris talking about how his dad is a minister and his own son will be driving soon …he bought it . Took it to another mechanic they said that this car was only good for a target range because it was so rusted and it never should have been sold and said he will come to court it’s that bad , not fixable!! I tried calling and texting once we found out about the first mechanic for him to respond he text my son “as is “which I understand we bought a car as is but that’s not even a car it was a big piece of rust underneath and now no one is responding to me SMH
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August 2022 by Ed C
I had a great experience, twice! The first time, I needed a trailer tire. I called and they had just what I needed. I was in and out in no time and the price couldn't be beat on this side of the river. The second time, they didn't have the tire in the shop, but I was promised a call when they got it in from the warehouse. I got my call, just as promised, and was taken care of quickly. I got the second tire for the same great price too! These guys are fantastic!
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August 2022 by Billy Black
Owner is a doushbag called make sure they had 2 tires I need was assured they had them I get there and they only had one I said I called to make sure you had them so I did not waste time to drive there he replyed well I only got one you want it or not they lie on phone just to get you there in Hope's of you buying his trash would actually give them no stars
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October 2021 by Nicole B.
Good people, fair prices. With everything that is going on in the world, you have to understand all businesses are dealing with staffing shortages and supply shortages. They communicate well and do everything they can to get you back on the road as quick as they can. It's silly to me to see people complaining about how long it took to get their car, knowing most businesses around here are closing without warning early, or randomly because they cant get enough people to work. So you know delays are inevitable. Do you actually think they want to hold onto cars longer than expected? No. They don't get paid until the car is picked up- so why in the world would they just keep a car for no reason? Some people will never be happy no matter how hard you try. These guys are as reliable as it gets. Some situations can't be helped and they do their best to keep you informed in the process. They worked with me and my warranty company and when my warranty company tried to give me a hard time, Automotive Experts fought for me and made it happen. I couldn't be happier.
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September 2021 by Markeis M.
The quality of service at this place is horrible! They have had my girlfriends car for weeks! Everything they have told us has turned out to be a lie! The car had to be returned twice after it was allegedly "fixed". I wouldn't recommend my worst enemy go to this place. One thing I hate is a liar and that's all this establishment does!
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August 2021 by Matt Dearden
I bought a car from these guys in September and turns out they lied about it having a good running engine. I kept up with the general maintenance and what not first trip to the shop ran me over 400 suspicious but ok. Not a month later I took it in to the shop due to a check engine light and it’s APPARENTLY needs a new engine and will cost over 4000 to save this car. They sold me a time bomb with a bad engine and a bent strut. I would never recommend this place. Absolutely awful
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August 2021 by Alexis Siems
Went in for a wheel alignment was told my tires are not good enough, up sold tires to get wheel alignment done. Car was shaking hard and swerving bad enough to crash letting steering wheel go. After I had bought all of this they told my my car was still shaking and don’t know what’s wrong. Took to firestone who actually looked at what was wrong and was causing it my whole front end was ruined and I was told I shouldn’t be driving it in this condition.called to get my money back for taking my money to do a wheel alignment and two new tires that should have not been done for the sole purpose of money. My life could have been lost or someone else’s.
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August 2021 by Tanya Beamer
DO NOT BUY FROM THESE CROOKS!! The car won't last!!!