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November 2023 by Christina S Moore
Visited ace in three fountains.waa looking for a specific item I could not find. The manager was on the register and when I asked her for help she was very rude I won't have her go there again
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November 2023 by Beth Walker
I love shopping at the Ace in Three Fountains! But, they have employee turnover that's unbelievable? I used to go in there and anything I needed they would help me with finding it! But, in October I went to purchase birdseed and they had it but one get one and the young boy at the register, didn't sit the huge bag back into my cart and sit it on the floor! I'm disabled and I saw him watching my difficult time trying to maneuver the heavy bag to my car, then I had to return and gather the rest of my purchase? He looked like he was past ready to go home! I suggest that Ace let's him go home permanently! Sorry! I was just watching him as young as he was and fussing because the 3 customers at the register was causing him a problem getting off work so he can go home to play video games! Beth Walker
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November 2023 by Chantelle Armstrong
I went to the Ace Hardware Three Fountains in West Columbia 10/27 6:36pm. I have never been inside an Ace Hardware. I originally was going to go to Lowe’s but I opted into a smaller store so I can get help. I walked in I was not greeted 5-10 minutes of searching for pest control still no one has decided to help me. As I am in the pest control aisle looking for product that stated was online. Other customers were being helped. My mistake was looking to see if roach killer was in the cleaning supply aisle since there was none on the shelves due to the 2/7.00 sale. I then heard the bald man calling for help over his ear piece. Still needing help 2 men decided to post at the door as I was coming to ask an opinion he moved closer to the door to block the way as if the register isn’t right by the door. I don’t want to make it about race but I was embarrassed and disappointed. I get it theft is thing but does Ace Hardware not have protocols or steps before deciding I was going to take ant killer and run. The cashier was sweating bullets has if he was relief I wasn’t a thief. The look on his face when I was able to ask specific questions and have great product knowledge. Didn’t ask for my ace card. I am very disappointed 3 guys and 1 black woman no help, no advice, no customer support. Do better Tragic Supply isn’t even this racially motivated. Don’t recommend.
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October 2023 by JEAN SENN
I went to Three Fountains Ace on Friday, October 20th, in search of a fluorescent utility bulb for the kitchen. I managed to get the old one down to take with me for comparison as it is an odd size. Upon entering, I was greeted with a pleasant "How can we help you?" By the cashier. He directed me to the bulbs, and a second store associate was there in no time to help me find the correct bulb and answer any questions I had. The store and parking lot were clean and appealing. I may just come back one day for one of the wheel barrows they had on display! Wonderful experience.
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September 2023 by Patrick O'Neal
Nice looking store, friendly employees. Had a key made here, done in a few seconds.
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September 2023 by Anthony Haselden
I can always find what I need here. They meet you at the door asking if they can help you find what you need. They are the best friend to us guys who just want to get what we need and get back to our task. Keep up the great work!
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August 2023 by Erica Baldridge
My favorite ace hardware. Nice helpful people. Well stocked. Sometimes, a little crowded in isles, but at least they have what you need. One morning, I went in, and they were having the morning meeting to get their job for the day. The manager was awesome when he talked to his employees. Great atmosphere.
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August 2023 by Scott and Lisa Chun
The workers in here are always so generous and willing to help with anything I need and answer all my questions (of which I usually have a lot)
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August 2023 by Jon Jon Sharpe
Prices are slightly higher than other retail stores selling similar stock and selection is slightly limited but amazing staff and locations.
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July 2023 by William Watt
Staff was helpful. I thought there would be more to the store . The lawn and garden section wasn't the best. But I'll return for certain things
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May 2023 by Chris Young
Great place and great help. Very helpful staff and willing to get with you and figure out exactly what you need.
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April 2023 by Joyce Reed
I still love Ace! They tend to have all I need from birdseed, plumbing items, air filters, fertilizer, tools, etc. Good prices and they send coupons. Save the hike in the big box stores!
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April 2023 by Brent Anderson
I was immediately greeted by a young man whose name i can’t remember who directed me to Chandler who made my plumbing disaster much more simple. I was then rung up by Sarah who had a friendly smile throughout my transaction. 10/10 experience i will return
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April 2023 by James S
Good selection of items except for their Stihl section but I'm sure that's because of supply chain shortages (Thanks DC) but other than that it's a great neighborhood hardware store with great employees
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March 2023 by kmccracken8332
Racist patrons of this establishment and some of the workers there don't act much different when it comes to customer service towards POC. I'll no longer be visiting this establishment. It's a shame that in these times you have to vet establishments based on how they treat you as a customer and allow other customers to treat you based on the color of your skin.
