-
February 2024 by Crystal Cashion
Waited almost 1 hour on hold with the pharmacy, just for them to pick up and hang up the phone. I called back to only be rudely told that my doctor didn’t call in the prescription and he wasn’t willing to check the system anymore. It’s funny how I called another Walgreens and they found the prescription immediately. Will never use this pharmacy again.
-
February 2024 by Langdon Morris
Pharmacy is great!
-
February 2024 by Shell Gerlach
Always takes really long and almost never has my medication in stock
-
January 2024 by Connie Bridgeman
Sat in line at drive thru for over 30 mins. Cars were wrapped around the building. Appears they are taking paper prescriptions from people and filling the scripts while others wait in their cars for the line to move. This is ridiculous!!!!! Very poor customer service!!!!
-
December 2023 by Ken B
This Place don’t even deserve a star. I was on hold for 48mins. No one in the pharmacy would pick up. They pick and put u hold and don’t say anything but pick up and hit the hold button. I had to call the store and speak to the lead for them to even pick up the phone. The Darn Pharmacist was trying to get an attitude. I am pissed there is no way a person has to be on hold that long for a question and getting ur medication refilled. I am Done. I am going to see who my insurance will take for a pharmacy. I am done with this place. Over it !!!
-
December 2023 by Craig M.
Call, request online or auto refill it will not matter, your prescription will likely be "out of stock". Wait for them to solve the issue and you get to do without your Heart Medications for 1 to 2 weeks. Appear in person after being told it is unavailable and the attendent will know absolutley nothing about it. Your "Auto Refill" will have strangely disappeared and changed to "Not on our end it isn't". Demand to speak with the Pharmacist, wait until they deem ready to acknowledge you and the medication will have miraculously arrived just that day but only enough to fill 30 of your 90 days. Of course the remaining 60 require another refill request so forget that 12 month perscription. But wait, there's more!! Be prepared to receive friendly advice to call a week ahead of when you will be needing the medicine so they can order your "Auto refill". 5 times in a row now and all the "second chances" are used up. My continued life is too important to be trusted to the caliber of this Pharmacy.
-
November 2023 by Craig Mauk
Life sustaining heart medication. Prescription is for 180 pills. Not once has it been filled with more than 60 pills, less than 60 yes but never more. No explanation has yet been provided. 5 months in a row it has been out of stock for up to 2 weeks even though it is on auto refill. Again no explanation. Always the same " I don't know what has happened. We're sorry". No more, done with your inept pharmacists.
-
October 2023 by Blaze Pruitt
the WORST most unprofessional pharmacy i have ever experienced
-
September 2023 by Sherry Barr
I’ve always had positive experiences with this pharmacy. They are kind, attentive, and professional.
-
August 2023 by Ashley
Had a great experience using the minute clinic for my sick kid. Clean store and friendly workers
-
July 2023 by Jennifer D. James
There are a couple of guys who work the register and they're great.However, there's one particular woman cashier who is inappropriate, rude, snd laughs when someone says they're reporting her behavior. The manager doesn't follow up so she's right. It's a joke.
-
July 2023 by Michael B.
Walgreens has been the preferred drugstore of my family for many years and this store is the one we usually visit. That customer history is the only reason I chose 2 stars instead of 1 for this review after the incident that occurred the morning of July 9. That morning my wife went to the Travelers Rest store to buy a newspaper for her elderly father. The paper happened to have a picture of President Biden on the front page, and when my wife laid it on the counter, the cashier slapped the picture loudly and exclaimed "I just had to get that out of my system." My wife replied that she had only come in to buy a paper, and did not want to hear a political rant, especially one alluding to violence toward the President. When the cashier persisted, my wife told her that she was behaving inappropriately, and if the did not stop a conversation with her manager would be necessary. She proceeded to laugh in my wife's face and told her to go ahead and tell the manager, that he wouldn't care. Upon returning home, my wife called the customer service number to file a complaint. The customer service representative told her that she would be passing the complaint down to the local store and that my wife could expect a call from the manager. A week has now passed, and we have received no calls, emails, or other communication from any representative of Walgreens. We understand that employee conduct cannot be policed around the clock, and that given the current labor shortage it is not always possible to place the best people in the right jobs. However, when management is alerted to a problem of this nature and makes no effort whatsoever to follow up on it, that is inexcusable and indicative of a lax culture that does not value professionalism or common courtesy. When a company does not teach or enforce basic respect toward its customers, it is likely to be negligent in other aspects of its business that are more likely to impact the health and safety of customers and employees. My work requires me to interact with the public on a daily basis. I encounter people with a wide variety of backgrounds with an equally wide variety of personal and political beliefs. Therefore, I leave my own opinions and beliefs at home. This is both a good business practice and a common courtesy. It is painfully obvious that Walgreens does not share this value with me, and as a result they no longer have my business.
-
May 2023 by Br C
OMG I hate this pharmacy!!! Constantly understaffed and even when it is it freaking S L O W! Going to Publix or CVS for better service.Ridiculous….
-
April 2023 by Gretchen Purcell
Would NEVER. Use this pharmacy!! They gave my granddaughter who is 2 the wrong prescription!!! Then my daughter in law gets a phone call after wondering why my granddaughter was getting sicker instead of getting better the pharmacist the next day was reviewing the prescriptions filled the previous day and caught the mistake!! Completely unacceptable and I want answers!!
-
February 2023 by Rene Davis
Always have any helpful information to assist me if there questions with insurance. Always offer another option if my insurance is not the best price. John Always greets us with a smile and great service as well as other pharmacy staff.
