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November 2023 by Bill McDonald
These guys were amazing! My alternator went out as I pulled into their lot they tested it let me know what was going on and then while I waited for AAA they brought me a chair to sit in and some water to drink very friendly folks. especially John helped me a lot Highly recommended.
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November 2023 by Ben Maye
They were fast an efficient replacing the battery in my wife's Santa Fe!
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September 2023 by Brian Williams
Order online and paid, says 30 min pick up, so I show up 10 min early and Eddie w cops and attitude about me being early. What's the difference in me showing up to the store and getting on the spot and showing up 10 min early.. moron
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August 2023 by andrew russell
Eddie was awesome! He really knows his stuff! He was super friendly and quick. He answered all of my questions in a way I could understand. Thank you, Eddie! I will be back to this location.
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July 2023 by Samantha P
Ben was amazing!! He was super knowledgeable and helpful. We had a car emergency and he helped us out in a timely manner. 100/10 customer service. I would recommend this location.
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June 2023 by Lori Deal
We stopped in today because we needed a new battery. Sam helped us with the one we needed we bought it and he put it in for us . Great customer service . I will tell my friends and family to definitely go there . Keep up the good work!!
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June 2023 by Rich Thornton
The man who helped me with wiper blades was very helpful in selecting what I needed and giving me choices. Then he put them on my car. Great service and friendliness!
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February 2023 by Tina S.
I won't be coming here anymore. It started a few months back where I had I have had problems with key fob and gotten a new key and I needed help getting my old key fob open, they convinced me that they had to break my original key fob just to get it opened me and my fiancée was a bit hesitant but said if it has to be done then okay. Well we had gotten everything opened and into the other key , dude had done everything but car wouldn't turn on and obviously couldn't have my old key fob because he had literally destroyed it. It told me and my fiancée that he was going to have to unplug the whole battery but that it could mess something up and before me and my fiancée said anything he had pulled it. Long story short it completely killed my car battery. Had to spend $250 on a new battery because of him. But today is what lowly pissed me off. Thursday I had put in a Order online for some back breaks for my other car. Turned out they were not the right ones ( I had typed in the year make model, vin number and tag number of car to make sure I got correct ones) I had also called to make sure that they were the right ones, they confirmed that it was the correct ones. Like I said they were not correct. This morning we took them back to get a refund, my fiancé went in then came back out and told me that they told him that I was d*** and I probably researched it up on google like most people who come in here. Lol wow. You've completely lost a customer. Apparently it was the tall African American man that works there who told my fiancée this. I'm unsure of his name and don't care about his name. Also they "forgot " to give me my washer fluid cap back :/
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January 2023 by Maureen
The employees are so helpful and friendly! I had a great experience. Jeff and George are amazing! Highly recommend:)
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January 2023 by Crystal S.
My experience: they were awesome. Had a short little white guy who worked my gas cap off for me and replaced it with a new one. Looked it up on line first, called confirmed they had it - they did of course. He came out and helped me in the dark. Great value at that. Also, had gone to the new AutoZone and they were absolutely no darn help. Worthless actually at the AutoZone. Thanks Advanced Auto.
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November 2022 by Stewart Robinson
This is the place to go near Tega Cay! Eddie and Jeff both went above and beyond to help me install some headlight bulbs even though it was tricky and they weren’t required to do the install for me. A+++ customer service and just a pleasure to deal with from start to finish!
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October 2022 by Joe Bailey
Because of a bad experience with B+B I thought it best to call first and make sure they had the battery I wanted and would install. The guy on the phone was super helpful saying of course they would install and they had a few of the batteries I needed. "Come on in we'll take care of ya." When I got there the parking lot was almost full, with Advance team members going back and forth helping people. I went inside and walked straight up to the counter and the guy quickly retrieved the battery. As he was installing another employee walked by saying "hey we just talked, glad you came in." Such a friendly and professional group. Thank you.
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September 2022 by scott valdez
Thought car battery might be bad. Pulled in, Jeff immediately came out, checked battery. Yep, battery definitely bad. Bought Die Hard Platinum w/4 year warranty. Price was reasonable. Free install. Will be coming here for my automotive needs from now on. Thanks.
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July 2022 by ROBERT BALDZHIEV
This is close to where I live . Great customer service. It happened to me once to wait longer than ussual but understandably they were busy and the counter person saw me several day back and mentioned that they were busy and sort that they were not able to help. Had to order parts several times they are helpfully with locating and getting delivered to their store. With all the shortage of people and not enough staff I think they are doing well.
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July 2022 by Heman Joshi
I went to get a battery and waited for almost 30 minutes for someone to acknowledge me and no one was in front of me in line it’s seems the location is poorly managed and lack of employees .
