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July 2024 by Vanessa McDonald
Our experience at this particular Publix pharmacy was absolutely horrendous! And now I see that we should have read the reviews. My husband called ahead to be extra sure that the RX could be filled (because we now wanted to pick up from Taylors instead of Simpsonville) and was told that "it is ready." Once there, he learned that not only was it not ready but that the wait would be 40 min. We have been using McBee for years and never an issue. Furthermore, the pharmacy lied to.(assistant) management about what happened and management was not willing to do anything to rectify. Didn't even care. We will never return to this store.
It's especially disheartening to read/see that this is a persistent problem that does not matter to them.
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April 2024 by Chloe Chandler
Had an excellent young lady help me today finding my pills. She was an absolute delight to be around, and made my day oh so much better. Love this pharmacy!
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January 2024 by Lito C.
We got the BEST, excellent, customer service oriented and personal attention from the Pharmacy associates especially Ms. Heather of Publix super Mart for more than 5 + yrs now. We are spending time w/family in Texas for an extended time and realized our prescriptions are getting low. Pelham Family Medical (PRISMA) rejected our request to refill our Rx here in Texas. in short we got some problems. Heather and the pharmacy at Kroger in Prosper, Texas did everything they can to facilitate the transfer of our prescription. Thank you Kroger and Publix for the needed supply. Of course, Publix customer service people have unwanted issues and it depends on WHO is on the floor. A. Carandang January 18, 2024
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December 2023 by John Greer
Never have prescriptions ready..20-30 wait
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October 2023 by Tara D.
Publix use to be a welcoming store. I went to pick up meds for a shut in elderly lady. As I have been in their a lot for that reason . Saturday 1pm 10/28 2023, I got a birth date wrong, and the rudest cashier became confrontational. So she proceeded to carry the conversation In private with someone around the back . Before proceeding , Yes I'm a caregiver but I should not be called out for forgetting the birthdate wrong as if I'm a bad person, furthermore she needs to be a little more polite when working with the public, or is that what publix hires these days is rude unkind people. Employees use to be a polite and had southern hospitality about their service , not anymore. Want be back.
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October 2023 by Angie Oller
3 times to get one prescription every time come back in a hour come back next day come back 15 minutes still waiting what a joke...
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September 2023 by Morgan Mcintosh
I've dealt with Publix for a long time and a lot of different cities and this is by far the best pharmacy I've ever used. Friendly courteous professional efficient. ?
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September 2023 by Gregorovich512 ..
I just bought the half-slab of pork ribs. What a mistake. This tasted like hotdogs on a bone. I don't think I've ever had ribs this bad.
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August 2023 by Angela Mccarter
Always great service and helpful.
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August 2023 by Angela Moore
I prepaid online and I was supposed to go to the prepaid check out and did she tells me it's other people waiting but the other people was in a different line I told her I paid prepaid for a reason and this is where I was told too come she says I'll get you this time they are always messing up prescriptions or giving out false times I'm about to switch pharmacies bc it's always something at this place didn't even greet me this was the foreigner with the funny color eyes today
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August 2023 by Milo B.
The staff is so rude and slightly racist! I was asking a simple question. The manager straight up told me she was off the clock! She was moving so fast I didn't even see or get her name. I than see her at the customer service desk checking out. Friday 4, 2023 at about 9:30 am or so.. Pull the cam . It hurt to be bushed off . I was just asking if the nutrient bar on my maps was inside the store.
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May 2023 by Von H.
This is my favorite location in the area. Very clean and organized, the associates are so kind and helpful. They're always willing to help find something. I think the only thing I absolutely hate at this location is how uncomfortable they make you feel at the self check out, they have one woman who guards them often and she will literally hover in your personal space watching you, it's so uncomfortable and at that point she should just ring the items up for us.
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January 2023 by Pie Naomi
Oh dear God this Pharmacy gets worse by the day. I'm not understanding what the problem is. You can literally go a day after your prescription is called in and its still not ready. Lady told me it would less than 30 minutes but nope an hour later still waiting. And the only nice helpful one is the Asian lady. The other ones try to avoid looking at you so they don't have to help you. How professional!
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January 2023 by dejwaunna jones
The reviews for this pharmacy are true. It's not the managers but the pharmacy techs I have no idea of what they are doing. I have been going to this pharmacy for some years and it wasn't perfect but with the past few months when the new techs started it has been stressful trying to get medication. I was told today I could just switch pharmacies, how about replace the new techs.
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January 2023 by Jennifer R.
I called this pharmacy and was confirned it was okay to get my prescription filled, as rhat is where I have enjoyed going in the past. When I got there I was told by the young dude with the dark hair and glasses, that he couldn't handle filling my meds. before they closed. First time I cane acrosd this punk! He spent more time telling me to go to the ER, and yeah, so I can be left with a crazy bill! He also gave me wrong information and said he did not care if I wrote this review. Oh, and I had already gone to a clinic right before and we called to make sure they were going to fill my prescription. Customer satisfaction is non excistant these days.
