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March 2024 by Jay Hewitt
Excellent service and staff are friendly and on time. Highly recommend for repeat maintenance.
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February 2024 by george kelly
Very pleased.
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February 2024 by Cj Amor
I came in for tire rotation. Went home to realize that the brake reservoir cap is not where it should be, and also the latches for my engine air filter are not properly secured. This is what I get after declining a service about replacing my wheel studs for $306 that they messed up in the first place. I got all my tires for 2 of my vehicles and have been sending family members to this place for their tire needs as well. It's sad to say that the guys working here now lost my trust and will no longer be coming back.
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February 2024 by Cynthia Cater
The employees here are always professional and friendly. They explain what they need to do and give an estimate of the cost, which is always accurate. Friendly, helpful and trustworthy.
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February 2024 by Ralph West
Great communication with customers. Able to quickly diagnose problems and make repairs.
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February 2024 by Tracy Robinson
Customer Service was Amazing. A.J. was SO Kind and Helpful!!!
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February 2024 by Linda Crotts
Very friendly and explained everything to me, Took time to answer all my questions. Checked car and told me what they found wrong,and I like the fact they ask and explain before they start work on your car.
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February 2024 by Peter Porter
Very friendly even if you don't purchase anything, you have to give them a visit as you are visit the city. Amen
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February 2024 by Josh McCarnan
AJ, Brett and Derek are awesome. They know what they are doing!
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January 2024 by Barbara Collins
Folks at the business know their business and get customers in and out in a timely fashion!!!
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January 2024 by Elizabeth McDonald
Brett was quick to take care of my tire issues and very thorough and knowledgeable. I had my tire and was back on the road in 30 minutes or so.
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December 2023 by EVAN DAVIS
Horrible customer service from the manger Brett. I was very disappointed in his tone, and aggressive behavior to me simply wanting to ask questions in regards to my OWN vehicle. I asked if I could speak to someone else, to further discuss his behavior. He informed me that he was the highest chain of command for this store. I will no longer be taking my car to Firestone after thai incident.
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December 2023 by Angelyn Hart
DO NOT COME HERE UNLESS YOU DON'T CARE ABOUT BEING LIED TO AND RIPPED OFF WITH A CAR RETURNED BACK TO YOU IN AN EVEN WORSE CONDITION THAN WHEN YOU DROPPED IT OFF. I took my car here to get an oil change and bought two of their best tires from them to put on my vehicle. My vehicle was driving normal before I took it to this location. The bill was close to $1000 and when I picked my car up my steering wheel was off centered to the left when I'm driving straight and my entire car shakes now when I push the breaks in the slightest way. I called the "MANAGER" BRETT and he said this car needed an alignment so I asked why did it not come with a free alignment if I bought two new tires from you? He said it is not included and that getting two new tires would not cause it to be out of alignment. He contradicted his self and did not offer to make anything right and said this was due to hitting a bump in the road. How was this my fault when I picked my car up in that condition? I am highly disappointed and now I am stuck with a wobbly car returned from a bunch of uncouth liars who don't honor the plaque on their wall in the front office about making it right when the job isn't done correctly. BRETT was also very rude when I brought this issue up and was a bully to me on the phone.
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December 2023 by Amber Hood
Excellent customer service!! Very nice and knowledgeable staff! We definitely recommend!
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December 2023 by LAUREN HOLFORD
Horrible place! Brett is one of the worst managers in the business!!
