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October 2024 by Tracy Howell
Excellent getting all our dogs nails done and flea meds. Love them
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October 2024 by Debra Cook
Needs updated. Vet didn't even touch my dog
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October 2024 by Sally Crickmore
Dr. Andrew's is great. Always caring. Takes good care of our elderly pets.
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September 2024 by George Groves
Best Vet I ever took my animals to and I have been to several over my 80 years.
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September 2024 by Kathy Bretz
The folks here were terrific helping us with our geriatric kitty while we were vacationing. She requires fluids every other day, and I forgot to pack them!! They accepted the information we had with us, gave her a quick exam, and provided the fluids--all set up for home use. It was obvious that they care about animal wellbeing, and helped us in our emergency situation with passion and understanding.
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September 2024 by Gene Courter
Been going there for years. Never a problem.
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September 2024 by lisette night
Dr. A is great, i believe her to be one of the wiser choices in this Myrtle beach area. The prices here are very fair, especially when we needed bloodwork. It all was reasonable. Frankly, Dr. A is the only doctor around here that i found to have more than a few years in the field of vet medicine. She has tons of experience with all ages and symptoms, so be assured even with very sick pets . I found her to be very gentle. She builds rapport with your pets and works in front of you. She has got real compassion, and it shows. Awesome. There is a lively and wonderful tech that works here, younger girl, long blonde hair. She helped out a lot, was very approachable and helpful in expediting the doctors orders and meds at each visit. Really good listening skills and super nice gal. The wait was normal, they didn't leave us waiting in rooms forever. Staff at the front desk was pleasant enough. They have two waiting rooms here, cats and dogs. Parking lot is a little too small, and the building itself is very old, it could certainly use a face-lift. I dont think they're great with return phone calls, I had a few ignored. And a records request may prove to be a task. It should be very easy to find, it is tucked and set back from the road a bit for a little more privacy, but not much. We belonged to this hospital for about a year before we left. There was a busy tech that did a nail trim one day and even after i spoke with her about an injured nail, she ignored me and hurt my youngest, causing trauma and bleeding. It was after that I starting looking for another provider, one that did grooming on site. If you're looking for end of life care, i would recommend seeking care at the Ark. I think you will be met with the empathy and support you deserve here. You may ask for Angelina when you call, she was Very helpful to our family.
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September 2024 by Beverly Cartwright
Most caring vet and staff!
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September 2024 by alan knight
Great Doctor!!!!
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September 2024 by jack Barclay
Real good vet and techs. Truly caring and professional top quality veterinary care. Very reasonable pricing for their service and meds. Our dog molly is recovering from an infection. They don't do multiple unnecessary tests to figure out a diagnosis. The Vet knows her stuff, quickly knew what was wrong and takes the time to explain it in detail and recommends a treatment plan.
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August 2024 by Meredith Lawley
STAY AWAY IF ISO A VET. I am sad to post this, we trusted you with our animals for years. Since reopening from COVID this clinic is a mess. Which in turn, jeprodizes your animals well being. I cannot stress this enough. I know people whose animals were made worse or became sick under their care.
This is also important to note: The accountant/billing department is just the husband of the one and only vet who works at this establishment. His name is Glen, I am astounded by his rude behavior and disregard when trying to speak to him. This man, a professional, actually screamed his point repeatedly over my mother who was trying to get him to understand what she needed. I would say he should not have this job- his business practice has now made me skeptical and he is just a mean person. However I suppose when you are married to the vet, you can do what you'd like. Including missing for hours, not returning emails, and oh yeah, screaming at a female CLIENT. You guys let me and my pets down.
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August 2024 by Felix D Colon
You know Immediately when you walk In that your pet is in good hands. You can tell that they care. They address all of your concerns and answer all your questions until you understand not just tell you whatever they think you want to hear just to get you out of there. Thank you for taking the time to care.. And that can't be easy considering how busy you guys are. Again, thank you and god bless you guys.
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August 2024 by Kathy S
Nice staff, but their office definitely needs renovation
Have trouble diagnosing our dog that has been coughing for years. They couldn't figure out why.
Dirty animal hospital and the waiting area is disgraceful
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July 2024 by Dc K
Was just there for two appointments for my two fur babies. I had called earlier in the week to set up an appointment as soon as they had available. They set up appointments back to back for me so my boys could be seen together without rush. The staff was very friendly and informative even though we weren't called back until our second appointment time would have ended. They seemed rather busy, so a 30 minute wait was okay with me. The tech listened attentively and copied down all of the information I provided her about mitigation that had already been done to resolve the problems. The veterinarian offered options with honesty letting me know what was and what may not provide results. They filled medications and made things clear on what dose was given when. Even the cost of the entire visit was far below what I had anticipated. All-in-all this vet office is working out great for us. For transparency, we have gone twice now for one dog and once for our other dog so we're still getting acquainted.
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July 2024 by Christin Camp
Been going to Ark for 14 years. Great vet for your pets and very reasonable.
