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October 2023 by Brian Jenson
My experience with Walmart is very well I now join the tech tire and lube team..
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September 2023 by Amy Magaw
They were able to get me in for an oil change quickly!
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June 2023 by Deborah Shuff
The staff were great and helped me with what I was looking for
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June 2023 by Zombie Jay
Its always something with this place. The staff are so disorganized and have bad attitudes. It took them almost 4 hours to change my oil the other day. But today cuts the cake. I ordered and paid for tires online, websites says they are in store and ready. Two days later I go to have them installed only to be told at the counter that their status is shipped. Employee tries to play it off that even though the website says in store doesn't make it so. He even tries to tell me it works kinda like Amazon (what does that even mean?). I argued back that is should say its in a shipped status and not in store, to which he replies "Not really". I ask if he has the tires in stock and without even checking he tells me he's not going to pull from his inventory to give me tires for free. I've already paid for tires how would it be free?! Then he made no attempt to work with me from there. We will cancel our order. I'd rather pay more somewhere else than go through the hassle with Walmart again.Services: Tires
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April 2023 by Deliasha Green
I went for 2 tire replacements and the service was quick. Everyone was very nice and welcoming. The issue occurred after service when I pulled into my yard and smoke was coming from under my hood. Oil was everywhere because the oil cap was either not returned or tighten properly. I called back to see if they were under my hood and they said no. To only find out later that this has occurred to someone else I know who went here as well. Definitely disappointed
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April 2023 by Stacy Stevens
Very fast customer service
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November 2022 by L H
I hit a curb, I called to see if they had my tire. The phone rang and rang. Noone ever came to the phone. This has not only happened in sumter. It was 3 locations in Columbia, SC as well. They should have a phone in the bay. It is ridiculous. But when the do work I never have a problem.
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November 2022 by Margaret Williams
Customer service lacks severely. Waited 20 mins for someone to even acknowledge me. Then waited another 2 1/2 hours to have 2 tires put on. Pricing is very fair and always competitive but the aggrevation just doesn't seem worth it.
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October 2022 by Chaquita Smith
Ridiculous. Shows that the tire center opens at 7:00am. They didn’t open until 7:22. Been waiting outside for 22 minutes! You would think for opening late the employees would have a better attitude since they had extra time to get it together. They finally opened up and I was still sitting here. They took their time like they ain’t see me sitting here.Service: Tires
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September 2022 by Lanessa Williams
I hit a curb, I called to see if they had my tire. The phone rang and rang. Noone ever came to the phone. This has not only happened in sumter. It was 3 locations in Columbia, SC as well. They should have a phone in the bay. It is ridiculous. But when the do work I never have a problem.
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September 2022 by Xerali K
Tried to call to get details about a service but no answer, so I drove up and when I went inside, I saw the phone was hanging off the hook. Then they told me they weren't doing the service I needed at the time because they were "short staffed". If they had taken my call, I wouldn't have had to go up there in the first place and waste my gas and wear and tear on my vehicle. Do not recommend.
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September 2022 by Robert Matterson
They do not answer the phone. Why have a phone number if no one is ever available?
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June 2022 by Kim Mcginnis
After two and a half hours I was told that they don't have the correct oil filter. Ugh!Service: Oil change
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April 2022 by Richard Stone
Received outstanding ? service from all Walmart Associates involved with this purchase....
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March 2022 by Brian Murray
Filter App was very wrong. Returned product and had other items to check out and two associates were chit chatting while a disabled veteran ME!!! and a line with other active duty soldiers standing there in disbelief.