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January 2024 by Babajide Odunfa
There is a drive through pharmacy and walk-in service as well. The staff are polite and the store is well stocked.
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January 2024 by Kimberly Coughtry
Phone calls now go to a call center instead of in-store Pharmacy techs. They cannot help you with most issues so they just read a script to you and hang up. Why in the world would Walgreens decide that this is a better Customer Service model? I can’t even ask them to run the prescription under a different insurance to check the price. That’s not one of their “functions”, so they tell me to just go to the store. Well, this store is swamped and can’t handle the people they already have in line and now I have to go bog it up more because I can’t reach someone by phone. Such a broken system. There’s nothing worse than not being able to just “talk” to someone at a business. Especially when it comes to your health and medications. Probably going to have to switch to CVS for awhile and see if they are any better. And I’ve been with Walgreens for over 25 years.
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December 2023 by Jack Cook
5 stars for anand and his staff! Always on time never a long wait with him as the pharmacist! For rest I cannot say the same Ruth is one of the rudest pharmacist in there, along with the head pharmacist. Get rid of Ruth and hire another Anand and this location will be great! Until then 2 stars. If you want Anand he works Thursday and Fri afternoons and he works weekends! I suggest going to him over all the others!
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October 2023 by Angie Eaves
I have used this specific pharmacy for the last few years. And never had a problem until today. A prescription for my daughter was called in 5 days ago. They no longer take my daughter's insurance, so they didn't fill the prescription. They also did not call to tell me that they wouldnt fill it. So I call them this afternoon at 2 pm and I was told the prescription would be ready about 4pmI get there at 6 PM. And the lady's tells me the prescription still isn't filled because they don't take that insurance anymore. They couldn't make a phone call. Even when I spoke with them, they did not make me aware of the situation and still did not fill the prescription like I asked them to. I do not recommend you try to get any medication from them. Because it's not gonna be in a timely manner.
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October 2023 by Ronnie Glover
I could tell you what the problem is but a lot of people don't want to accept what the problem is...
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September 2023 by Molly Clouse
Pharmacy is exhausting. If they would communicate if they are short staffed or what's wrong that's (without breaking HIPPA)caused them to be more like CVS; then I would be more understanding, but they don't inform anyone about early closers or anythingEdit (09/07/23): All previous issues have been resolved! Pharmacy staff is very helpful and polite! As well as the store associates!
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July 2023 by Linda Lapp
My doctor called in a prescription for me and Walgreens didn’t fill it until I called 4 days which was a Sunday afternoon and the said the pharmacy was closed. The next day I called and they had not filled it. I think they have more business than they can handle or are mismanaged.
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April 2023 by Cat Lawdog
Probably need to rate you a one star. Slowest pharmacy ever. Went two times today to pick up meds. Waited both times for 30 minutes and line did not move. Will not use them again. We went to Walgreens in the town of Sumter. The pharmacy manager needs to visit this pharmacy and learn how to effectively manage. Very impressed. The store was exceptionally clean and everyone working there was nice. There gold was to get people attended to promptly!
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April 2023 by Patrick Ryan Bean
Pharmacy is horrible
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April 2023 by Herman Wright
Nice ? place clean and friendly service
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April 2023 by Faith
Pharmacy line inside and outside take absolutely forever. Not sure if it’s due to people not knowing their information, which wouldn’t surprise me with the sumter population , or if they’re short staffed , or just slow. Every time no matter the time of day , you’ll be sitting in line for over 45 minutes. Too much gas and time to be wasting nowadays :/ .
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April 2023 by Robbin Fisher
Never have your medication ready all time or they make more excuses of why they can't feel your medication and when it's faxed into them they always saythey never received it or went keep calling you and keep calling you saying it's ready and when you go up there to get it if not ready this happens every month all the time
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April 2023 by Kristian Wright
Terrible service and an even worse place to work. Privacy policy is not upheld, poor girl needed time off for personal reasons and management spread her business throughout the entire store. Stepped down shortly after that. If they’d actually worry about customer service instead of who speaking and who’s not speaking you wouldn’t have these bad reviews. The payroll department is no better. If you ever get a promotion, check your paystub to see if and when the change in pay occurs because there will be no back pay and lastly, don’t ever need check stubs after you’re no longer employed here. Lady said I’d receive only 3 out of the 4 I requested in 2-3 business days 3 weeks ago. Still haven’t seen them! This place SUCKS FROM Top to bottom and from the front of the store, to the absolute back! And Save your complaints, you’re lucky if the customer service rep can even spell!
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April 2023 by Heather Bell
Haven't waited less than 30 mins for script-fills in I don't know how long. We have been customers for years, but you are losing us to Walmart.
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May 2022 by Robert Smith Jr.
Worse prescription pickup ever. Nearly 1 hour wait.