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December 2023 by Babajide Odunfa
I enjoyed their service, it was quick, you don't need to get out of your car to get it serviced. The staff are professional enough.
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October 2023 by Karine Luciano
Everyone is friendly and serviceable. Professional and fast. They are honest and aren't money hungry. Been coming here since we've moved to Sumter. Tywan and Paris are top notch can't beat the services. Will always come here!!Services: Air & cabin filter replacement
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September 2023 by Jerry West
Tywan is AWESOME! He was friendly, knowledgeable, and very professional. Took my Holman (ARI) fleet vehicle in for routine maintenance. These can be a major pain and MOST facilities do NOT know how to properly process the req. Tywan navigated it with ease and got me taken care of, despite being severely understaffed with only one other tech on site. Tywan, thank you, sir! This is why we bring all vehicles to this location! Great work!Service: Oil change
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July 2023 by Rhett Scott
I took my car to this location a while back for an oil change. I decided to do my own oil change this time. Got under my car to take the oil filter off and it was put on so tight that I had to get a large pair of Channel Lock pliers to get it off. I literally ripped the oil filter in half trying to remove it. I was finally able to get enough leverage on it to get it to turn. For you “so called technicians”, hand tight and then quarter turn. Not put it on with a pipe wrench. These folks also broke the air filter cover on my wife’s car after getting angry when she told them not to change the filter. Will never go back!!! ?
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May 2023 by Brooks Peel
These guys are great. Friendly, fast, and explain everything very well without trying to oversell. Military discount helps with the price but you can't beat the service and convenience. I've had my oil changed here since I moved to Sumter and I'll continue doing so until I leave. 5 stars.Service: Oil change
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January 2023 by Ivory “Porterwater” Porter
This place is great was able to pull up and get my oil changed on my lunch break quick fast and friendly service is what i received
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January 2023 by Joe Fennell
Waited in line for 20 minutes for a oil change both bays were full and when a bay came open they allowed someone that just pulled up go in front of us. Not very good customer service!
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December 2022 by dennis schofield
Very quick and professional. The tech was polite and helped me out with some discounts I was unaware of.
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December 2022 by Carrissa Cooke
One guy (white male) talked my ear off about why he would never buy the brand of car I had and then proceeded to tell me why he would never join the military as I am sitting there....in my uniform. They also did not have all the required equipment needed for my oil changed and I had to wait for someone to do a shopping run to get everything.
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November 2022 by Hanna Johansen
Everyone that has helped me here has been extremely kind and helpful. Great costumer service. They go above and beyond! Never had a bad experience at this Valvoline. Definitely recommend!Service: Oil change
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November 2022 by Adrian Butler
I go here all the time they check everything fill up anti freeze and wiper fluid and also report to car fax which is the best
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November 2022 by Lenora Wilson
I had to get my oil changed today. I highly recommend this location. Excellent customer service!!!Service: Oil change
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November 2022 by Kitty Clark
Clay was our attendant. He did a wonderful job. We were there about 30 mins. He checked our lights and fluids and topped some off. We used a coupon I found online and got a good deal. They also gave us a printout of recommendations for our car. Overall great experience.
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October 2022 by Tonya “Sunflower” Grandison
Awesome I go to them faithful.. for my oil change.. they are so polite.. Mr. Christopher was very helpful and help me out with the different filters in my truck. Which they all needed to be replace.
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August 2022 by Amber Dowding
They are always wonderful and helpful. I prefer the liberty location over Broad St. It’s always much faster (which is great when you have kids) and they are very friendly. They always go out of their way to help me with extra stuff other than just changing my oil and sending me off. They never try to upsell or tell me something needs fixed that doesn’t like you would typically see at dealerships.