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September 2023 by Herbling
My tire was repaired quickly. Customer service was outstanding. Keep it up!
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September 2023 by Matthew Ayres
Great experience. Alex - the manager - was awesome. Took the time to describe all the options Tire Choice offers compared to their competitors and also described the quality tiers of tires. Highly recommend their services.
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July 2023 by Donna M.
If could put a zero here I would. Took my car in about 6 month ago for an oil change. A few days later noticed oil on my garage floor. I had my brother check the plug had not been put back in tight enough. Today my brother changed the oil for me and they had put the oil filter on so tight it took a long time to get it off without damaging something. Next he rotated the tires for me and found that a lug nut was missing. Even if they didn't miss they lug nut they should have let me know that one was missing, I would not recommend this place for an oil change. Ever since the new managment/oweners took over it has gone down hill fast. A while back I made an appointment for an oil change got there at my appointment to be told they short of help they can't do it today. A phone call would have been nice. I am not one to write many reviews but I felt like I had to share this and maybe save someone time and money.
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June 2023 by Savannah Greene
I totally am 100% thankful they were respectful professional and it was a rental for business and I came in told them the problem and was out within 30 min and omw to my next thing. Thank you so much for your quick and great service
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June 2023 by Candice Miles
My tire had been slowly leaking air for the last two days. Called Aleq and he was super polite. You guys had the tire that I needed in stock. When I called to ask about the progress Aleq was super helpful and was happy to update me. He also answered my question about what had happened to my tire specifically. It took a reasonable amount of time. Great service!
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June 2023 by Candler DuBose
Most unprofessional place ever. Went about a month ago to get my brakes changed, they changed the brakes without changing anything else because it would be “too much money” for me to pay according to them. Not even a week later, my tire went completely bad my truck locked up and threw me off the road !! Went back, supposedly they ordered new tires because of THEIR mistake it’s been 3 weeks no new tires and no one to even answer my general questions! Will never recommend this place to ANYONE. Horrible and unprofessional!
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June 2023 by Andrew Moran
I'm new to the area and needed to get my break fluid serviced, so I called to make an appointment. I was told I could bring it in and be in and out in about 30 minutes. I went in and was told someone would be with me soon. I waited about 20 minutes at desk, unassisted, before deciding to leave.
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May 2023 by Regina Smith
I had a rental with low tire pressure. I brought it in, and it turns out there was a piece of metal stuck in the tire. They fixed the problem. The wait wasn't too bad. Very professional, clean establishment, and great work ethic. I would definitely bring my car to get serviced there if I lived in S.C...if I could give them a higher rating, I would.
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May 2023 by Chris Pacheco
Scheduled an appointment at 11:30 am on Sunday May 7, 2023 and they were not opened. Their posted Sunday hours are 9am - 5pm
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May 2023 by Chris P.
Scheduled an appointment at 11:30 am on Sunday May 7, 2023 and they were not opened. Their posted Sunday hours are 9am - 5pm/
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January 2023 by Faxking 88
Took my car in for an alignment and when I picked it up it was just as bad as when I had left it. I turned around and dropped it off again and explained that the car still pulls right and was met with “the roads are slanted but we will look at it again.” Picked up the car a couple hours later and still no change. Don’t take your car here.
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January 2023 by Karen R.
I had a 3:30 appointment to check a rumbling sound in my tires and the TMS sensor. After waiting 3 hours I was finally told my tires were cupping due to alignment. Was asked to bring car back the next morning. No thanks. Supposedly replaced sensor but the light was back on 2 days later. Called and asked to speak to Manager and was told they would leave a message for him to call me back. 2 days later and no return call. Terrible service and non responsive. Never again!
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January 2023 by Chris Jorudd
I have found them to be very helpful and , fair prices. Somewhat new to Sumter however , next time 12/16 waited for 20 mins, nobody showed up!! Lights on but no help? Went to Precision Tune..have a 2015 Jeep and an old 2009 Volvo.
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December 2022 by Raymond Reinsant
Excellent service and welcome. they were keen to be of assistance in a very timely manner.
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October 2022 by Rodney Cox
I was in automotive service for 23 years with the likes of BMW, Acura, Mercedes Benz, and GM and I have to say the appointment process, service write up, and delivery were well above the industry standards and I was pleased when I left the facility.
