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December 2023 by Anita M.
I was a long term member of SFCU, along with my husband and children. I lost my job, defaulted on my loan and they locked me out of my account. They then drained the money from my childrens accounts to pay for my loan. Now my husband was calling the member service center for help with his account but the woman asked him a question he couldn't answer. I told him the answer and she terminated the call specifically because she heard me talking. We have abandoned our accounts and left sfcu. They have been a nightmare to work with and I advise you to not do business with this bank. To top it all off, the local branch manager won't let her tellers say happy hanukka bit insists on them saying merry Christmas
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October 2023 by Dewayne Dease
I have been banking with safe since 1998 and this is the first time I ever had an issue with them. I got a car finance thru them and the car end of being a terrible car. I have spent over 4,000 trying to fix it. So I did a voluntary repossession on the car. Which I owe 10,000 on it. So what ever they sell the car for I will have to pay the difference and I agree on that. They also told me I had to close my account out. So when I went to do that the whole situation change. They put an hold on my money and told me they had to keep 10,000 because I had it in my savings and want release it to me so what if I didn't have that then what.....still have to pay for the car. A real disappointment.. I guess you live and learn. But never again safe sucks
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August 2023 by Thomas Shotwell
Lost my debit card and had it cancelled now I’m stuck in Tennessee for 10 days with no access to my money because they can’t figure out how to get a new card to me faster than 10 days and can’t figure out any way to give me access to my money until then. I will definitely be closing my accounts when I’m back in South Carolina
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August 2023 by Dean Taylor
SAFE Federal Credit Union employees are very nice and professional to deal with. I’ve never had a bad experience in dealing with them!
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August 2023 by Christy Truett
I love safe federal credit union. I would never go to any other bank.
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June 2023 by Mamie Smith
I really enjoy banking at SAFE. They have given me the opportunity to improve my credit score by offering money lending opportunities with reasonable rates. I highly recommend and appreciate their expertise in satisfying customers. Thank you SAFE for your outstanding services!
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June 2023 by April Dority
I like being able to talk to a live person even after the bank closes cause I can't always get there before they close so this makes me feel better about using this personal teller machine
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May 2023 by Linda McGowan
I am so happy to be a SAFE customer! Their facility speaks of total reliability and courteous professionals. In today's financial environment I know my money is safe...they have the perfect name. Facilities are immaculate and comfortable.
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May 2023 by Won Ton
All agencies at SAFE Federal Credit Union are very courteous and will take the necessary time to ensure their members needs are met. I am a satisfied member! ??
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May 2023 by Mandy Fulford
One of your customers fraudulently deposited a check made out to my business (which does not bank with you) into his checking account via mobile banking. Plain and simple. You allowed a man to deposit a check not made out to him or a company he owns into your bank. I spent over an hour on the phone with your customer service attempting to get the money that belongs to my company to no avail. I was told I now have to call the company that issued the check, instruct them to tell their bank to file a claim to retrieve the money from your bank, and then they can issue me another check. All of this because you allowed someone to fraudulently deposit a check that was not theirs(did not have their name on it) into your bank. You call your bank Safe Federal Credit Union but I certainly wouldn't feel safe if my money were here.
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May 2023 by Juan Leon
All agencies at SAFE Federal Credit Union are very courteous and will take the necessary time to ensure their members needs are met. I am a satisfied member! ??
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May 2023 by asim rahman
I've been banking with safe since I was in high school. I've been pleased with the friendliness of the staff at all the branches. I use safe bank for all my needs , from my mortgage to my cars and now I have my kids banking with safe bank.
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April 2023 by Cranky Bard
Despite the temporary unavailability of deposits to regular ATMs, using the new teller feature was super fast and easy to deposit money. My digital teller was very nice and helpful and accurately completed my transaction.
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April 2023 by Mark Blackburn
Eastover sc branch is awesome.Sharon is down to earth nothing phony about her.She shoots straight with you.bery kind considerate lady PROFESIONAL
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February 2023 by Darrell Mccoy
I've been a member of safe federal credit union for many years and i highly recommended this financial institution to my family,friends and co-workers. Thank you for your service
