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January 2024 by Maria Parks
I’m pedro Lara I paid to oyo hotel 226 N Washington st building A Sumter S.C. 29150 $833 January 5 to Jan 20 , I was there was no reservation, oyo hotel refused to give the refund, I’m going to sue oyo hotel for refund pain and suffering what I’m going
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January 2024 by Daniel Davis
Nothing but scam artist, when I showed up at the lobby no one was there. It's a run down hotel. These Indian call center fools had me book a room (made me pay) the agent told me check in was at 3. Like I said show up at 3pm at the lobby no one was there. I'd called and the lady told me come back at 5, I said refund me the money, the lady told me she can't, because I refuse to stay at this run down hotel. I'll talk to my Lawyer's about this situation tomorrow.
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September 2023 by Shameka Dozier
They have a lot of roaches. None of the tvs work. There isn’t any clean up maid. Bad customer service. Broken appliances. It was the worst experience ever.
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September 2023 by Ronald Wojdyla
Undoubtedly this is the worst place in the world to stay. We went 6 weeks with no television the rooms are filthy and full of bugs. Room service sucks. The staff is never.
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August 2023 by Zamatia Miller
I stayed there man when I tell you it's bad I had bedbug bites the room looked like the man's apartment off coming to America nothing like the
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August 2023 by Robert Nelson
The room was great and I was tell everyone to stay there nice and quiet and very cleanRooms: Very clean roomSafety: Very safetyWalkability: Not far from the store or downtown sumter
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August 2023 by Ice Tea
Worst place ever. The room is very stank and disgusting I can not live in there. I saw couple of worms near the back of the drawer. The service is the worst. It’s not even worth 1 star, it should be 0.
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August 2023 by David
I found pieces of glass on the floor, I could have step on it and I would have to sue them. They never clean the room and the water is always cold with no hot or warm water, so I skipped shower. They don’t have anything in the room except bed, chair, and tv. There were no paper and soap, and a broken air condition. I thought it was a good place by looking at the picture from website and it stated that the hotel is very good. When I go there it’s like living in the street. They have ruin my vacation. They really shouldn’t treat people that way. I wish everyone be safe and don’t get scam.
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August 2023 by Stef_ii
I reserved the hotel for 5 nights. First when I arrived and checked in, they took almost 40 minutes to check me in. Second, when I entered the room they gave me there was still trash left behind and dirty floor with no toilet paper nor tissue. So I know that they never clean the room. There was dust in the bed and the TV are broken, even the air conditioning is not working in this hot summer. I ask for refund but the Indian guy said he do no refund and he doesn’t care. So we just drove away, losing $283. They didn’t even clean the room or refill toilet paper and soap: how are we going to use the bathroom and shower? They let people live in this disgusting hotel and scam people’s money.
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August 2023 by Zach
I reserved the hotel at 2pm. When I came nobody was around I waited for almost 3 hours then the manager finally came. He didn’t even apologize. The first thing I saw when I entered the room is the blanket and pillows are on the floor. I was so angry. If I knew the hotel was like that I would never ever come. Totally wasted my money.
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August 2023 by Amber Powell
Didn’t even stay the night in the hotel as soon as we walked in our room their was multiple roaches crawling. The images of the hotel room is a joke. Barely livable.
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August 2023 by Melvin Robinson
The attendant was upfront and very nice. I saw a roach crawling on the attendant desk when I went to check in. The gentleman told me that before I take your money, go look at the room in which I did.I turned on the lights, and bugs were everywhere. I immediately turned the lights back out, jumped to my car, yelled to the attendant, thank you, and took off!!!Do not book this place or that super 8 up the road on Broad Street!!!Rooms: Super nasty
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August 2023 by Kat Bright
The rooms were okay. Not the cleanest rooms, things could be a little cleaner. Didn't have a working phone, shower not clean. Didn't have shampoo in the room,had to ask for some. Just one wash cloth. Friendly helpful staff.
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February 2023 by janiqwa johnson
Lmaooo this place is a joke I literally thought I was being punk’d…pieces of the floor was missing the towels looked like they belonged to a mechanic I went to use the phone to call front desk ? the phone was there for show no connection didn’t even have cords the bed had mix matched linens the shower was rusty it really reminds me of that episode on Martin when him and Gina got a trashy hotel room on the plus side the front desk clerk was understanding and refunded me for the room
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February 2023 by 1. 1
By Far the most Discusting place ever Name changed to Sumter Palmetto Inn...no phone in room. No tissue. And dirty towels and wash clothes!! Omg...this is nasty. Just saw your response I will be in contact soon thank
