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May 2024 by Shawn Stokes
6 folks behind the counter and no one could take my order but they will answer the phone (that’s more important). Drove here because my local Napa didn’t have something I needed an hour away. Someone asked as I opened the door to leave if I needed help. As the only customer in the store this is about the worst customer service I’ve seen. Even the one guy that worked there kept telling me someone would help me had to witness how poor this was. This never happens at my local Napa.
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May 2024 by kmbeveridge82
Truly amazing customer service from the moment we walked in. Staff were truly welcoming and helpful the manager was soooo nice and Marcus Turner truly went out of his way to help us, he was super knowledgeable and sweet. They definitely made regular customers out of us.
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May 2024 by Cheyenne Harper
The gentlemen at this store are all extremely helpful and kind. Thank y’all! Shoutout to Coop!
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January 2024 by MR Goode
As soon as I walked in I was greeted with kindness if you have any issues ask for T.
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September 2023 by Chris Bohler
Service reps were very friendly and helpful
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July 2023 by Wilm. Barrick
Well informed staff very helpful
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February 2023 by SHANE SHORE
Great staff, great store!!
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November 2022 by Todd Wallace
Sitting in a bad situation and T.J. Inman and Marquis came through big time for me today. If more stars were available I would have given more. Big thanks from a broke down truck driver.
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August 2022 by John Barwick
Couldn’t find exhaust gasket for my wife’s suv anywhere in town . Walked in after work 2:19 on Saturday & even thought the computer said out of stock he ( Timothy/ TJ )took the time to show me a couple & I took one which worked out Perfectly. So a Big Shout out to a person willing to Go the Extra Mile .I will be back . Thanks & Blessed to have met him .The others were extremely Nice as well .
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August 2022 by Phleisha Lewis
Great experience! Professional and knowledgeable staff. The manager, Mike, was exceptionally helpful. Ladies, if you want a safe and trusted environment to take care of your vehicle service needs, this is the place.
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July 2022 by Patrick Ryan Bean
Frasier Tire Services' first call!!
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July 2022 by Patrick Bean
Frasier Tire Services' first call!!
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May 2022 by J. Bryan Floyd
The place is literally a dump. Looks like it was abandoned inside. You can tell this store is a franchise store ...wow.
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June 2021 by Annette Herron
The service is good everyone is nice got served properly quick as possible.
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April 2021 by John Condliffe
Do your research before you buy it at this NAPA. A young lady sold me the most expensive calipers they had. Even with the core return I still paid over twice as much as the 3 competitors to the left and right of this establishment. I was in a rush and thought NAPA will have what I need at competitive prices. She did not ask if I wanted their best brand, just rang it up and said return the core in the original box and bring the receipt. That's what I get for a little bit of trust... I won't make that mistake again. Sorry NAPA.
