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January 2024 by Jonathan Creveling
It's all a gimmick there's a million hidden fees once you go there and try to get what they advertise
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November 2023 by SilverFox 55
The staff is friendly and knowledgeable. Never have any problem getting my problem solved!
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February 2023 by Kimberly Sibley
I was having a problem with my phone. I made a quick stop into the store to get it resolved. The ladies in the store on Broad St are really professional and sweet. It appears they really enjoy working together and they go out of their way to help their customers.
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November 2022 by Tilmelia Bosket
I am giving this a one star because I will say the young woman helped us . However the short one with dreads and bad acne was RUDE! She missed out on a sale because she has bad customer service. I will never go back to that ghetto store with ghetto individuals who don’t want to work !
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October 2022 by Jeanne Schofield
I drove my friend back and forth 4 times to 2 different locations. They sold him in internet system so he could watch his TV. He told them he wanted unlimited. They did not tell him unlimited was not available in his area. He used his limit in gigabytes in 2 days.One location told him to go to another location on Labor Day, that place told him to come back Wednesday. I went in with him this time and the girl who initially sold it to him said they aren't allowed to give him a refund.Each time I picked him up and dropped him off at home it involved 80 miles, used my gas, oil, wear and tear on tires and my time. He has no way of knowing he did not have unlimited. The store misled him. Since these are franchised stores, calling customer service is no help. DO NOT USE THESE PLACES UNLESS IT IS A CORPORATE STORE.
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July 2022 by Annette Glover
I didnt know they opened at 10 got here at 9 ,but they let certain people come in im waiting outside ,and watching all this but i got to eait til 10 NO GOOD FOR BUSINESS NO GOOD
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February 2020 by Tracey Lasbrey
Unprofessional, No mortality, No professionalism, Lying to customers about switching phones and upgraded. STEALING from customers. I hate this company. I would NEVER suggest to anyone about Metro PCS
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February 2020 by Amanda Isbell
I was as out of town and traveling through here. Shayna and Lawrence were very helpful amd quick to help me with a solution for my shattered phone! Their customer service was definitely the best! Thank you!
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January 2020 by Dallas Cannon
The sales assocate was very helpful with offering deals that suited me and my family
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July 2019 by Kathryn Kester Dixon
Shayna is THE best rep and is so very helpful! She always has been! She's friendly and can do ANYTHING required to keep my service up to date and running smoothly!
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January 2019 by Eric Moyer
It's all about money service is another thing
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July 2018 by Qwondolyn Nelson
This is a small store. A lot of times they don't have what you want as far as phones and accessories.
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May 2018 by Sam Marshall,Jr
It good place phone is rebuilt great deal on phone
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May 2018 by Linda Scott
Reps always pleasant and helpful.
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April 2018 by Courtney Comer
Unprofessional rude and lies about upgrades robbing from customers. I will be turning this to cooperate for a review so maybe they can just close the store and fire these people
