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March 2024 by Ron Williams
I absolutely love this location Dallas , Shatyrah , Ellen , Janie & Kalea they all make you feel like family coming through the door and they are very professional 10/10 definitely would recommend this location to anyone to shop and make you feel like home ?
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March 2024 by Nisha Mcduffie
First I want to say this was A1 customer service. Thank you Dallas & Shatyrah for helping me find the perfect rings. Everything was explained to me in detail and I got the most for my trade in value. Thanks again for all your help. I will be back soon!
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March 2024 by M A Washington
Everybody greeted me! Needed my pearls restrung. Looking forward to the seeing the end results. Dallas took care of me! Loved his attention to detail and his attitude.
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February 2024 by Tira Harvin
I love the staff at Kay Jewelers in Sumter Mall they are very friendly and helpful especially Ellen and Dallas but I do love everyone in that store they make me feel as if though I work in there and they make me feel like I’m part of the Kay Jewelers Family and also Shatara also
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October 2023 by Natalie Olsen
I have been in store numerous times over the last year and had the absolute pleasure of being looked after by the store manager, Dallas. Dallas is so wonderful, and truly cares about your needs. I couldn’t recommend this store more! 5 ⭐️⭐️⭐️⭐️⭐️ all the way x
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October 2023 by ella holland
Nice quality I absolutely love shopping at Kay's
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August 2023 by marcus trahan
Dallas was very professional, very polite, he made sure that I found what I was looking for. Great customer service. Thank you for all your help.
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May 2023 by Frank Sanchez
Terrible staff that shrug you off anytime you need something. Rude and inconsiderate Ill never talk to them again.
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January 2023 by Rayana Childers
Excellent customer service. I bought my garnet earrings from here and with garnet being so difficult to find it made me really happy that they supplied some. I got a great deal and will definitely return. Thank you!!
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February 2022 by Little Fish
Excellent customer service. I bought my garnet earrings from here and with garnet being so difficult to find it made me really happy that they supplied some. I got a great deal and will definitely return. Thank you!!
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January 2022 by Christopher Estep
Irene Jones and Kaitlynn Horton have such beautiful, sparkling personalities! They are very professional and will help you with any of your jewelry needs, despite the store being extremely busy they still delivered amazing service!
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January 2022 by Roderick Wilson
Paid Kay Jewelers through PayPal online, went to pick it up at the Sumter Mall they said they didn't get payment. PayPal said payment was made and I have confirmation number and email saying that it was paid. They wouldn't give me my the item I bought.
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November 2021 by Tanya Wright
EXCELLENT
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July 2021 by Elizabeth Biermann
Mrs Lisa that help us. Was super nice and helpful finding a necklace for my granddaughter.
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May 2021 by Will Riggs
As always good customer service and the employees were there to assist with any questions and to guide me in the area to look at jewelry you are looking for and that is in your price range. Very organize and respectful workers.
