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January 2024 by Byron Pinkney
A big Thank You to service consultant Adam C. Thanks for helping me with a check engine light on. While traveling to Florida, he gave me some info on what the issue was and I made it to Florida later in the day with no issues. Thanks again for your great customer service!
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January 2024 by herb rowland
Had a dead battery. Jumpstarted the car and drove it to Jones. They replaced the battery the car was back to 100% within an hour. My only concern was that when I initially tried to call the the service department I was routed to voice mail and told it would be best if I sent an email. As I live with in a mile of Jones I decided that my best option was to just drive up there.
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January 2024 by Chris Hammett
Super clean facility, staff were polite and not pushy, easy check-in. Lounge was nice though a little chilly. Only waited an hour for my car to be serviced. Even though my Suburban is 10 years old and 170k miles it’s always been serviced at Chevrolet dealership, that’s why it still runs and drives like a new truck. One of the best dealerships I’ve used and I’ve been to a lot over the years.
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November 2023 by Benjamin Van Tiem
Chis Hughes at Jones Chevrolet was outstanding to work with on the purchase of our new Tahoe. He was responsive to all of our questions, he kept us up to date on the manufacturing and shipment process of our Tahoe, and worked hard to get several discounts applied to our purchase. Anyone who is looking to buy a Chevrolet in the Midlands of South Carolina needs to start the process with Chris at Jones Chevy in Sumter, SC.
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October 2023 by jennifer buckman
I call them family. Always so nice. I have bought two cars from them. Chris is awesome. The manager is so kindBut let me tell you about the service department. That Ryan he is so nice! The lady who makes the appointment for my car to be serviced department she always have an opening for me. All have to do is say my name. I call them family. They give great service. And they are so sincere. I can go on and on. I love them all.
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October 2023 by Charles Moorer
I only bring my car there. Adam is a great guy all I have to do is call or text and he is right on it. Also any issues I ever had with my vehicle Adam gets down to the problem of it and always had an answer. If I was his boss he would definitely get a raise or some type of bonus!!
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August 2023 by CSM Palmer Curtis O
Ryan, is always exceptional each time I visit the service department. Whenever I call to make an appointment it’s always wishing 72 hours he gets me an appointment. He explain everything in detail each time along with any recommendations. Prior to what service needs to be performed he contact me and let me know what the cost for each is.
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August 2023 by James Cassara
One of the best car buying experiences I've had & I've had a lot. Never felt pressured, but instead felt like I was at a friend's house just hanging out. All the employees where super friendly & the finance manager Lloyd really knows his job & I felt confident he could find me the right loan & he did. It's a 2 hour drive to this dealership, but I'd be willing to make the drive back to work with Ryan, Cameron & Lloyd again.
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August 2023 by Maggie Austin
I can't say enough good things about Jones Chev!! Every purchase I have made has been smooth and efficient. Their Service Dept is exceptional. Ryan O'Rourke is the epitome of Customer Service! They have always treated my family wonderful and I would never purchase or service a vehicle anywhere but here.
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August 2023 by Sandra Lawson
The best of the best of dealerships I have ever been to! They were amazing, and no matter how many times I called up there, they were always kind. My son's car stopped on him, and they kept the car until I was able to tow it to Florence, SC. Chet (servixe dept) with his patience from all of my questions rocked. Thank you, Jones Chevrolet, for having a genuine family atmosphere and genuine people working for you.
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August 2023 by Kevin Taylor
I can not express the how nice it was to deal with a family owned car dealership. For the first time ever purchasing a new vehicle was painless. No pressure, no hassle, just an awesome experience. Our salesman Dwayne Thompson was top notch. The moment we entered the store, the manager John Watson greeted us and introduced us to all the management staff. 4th generation owner Mr. Jones met us well. Can't ever recall a franchised car dealer owner taking the time out of their schedule to thank you for your business! Thanks John, Gregg Richardson, and Dwayne Thompson for making our car buying experience one to rant over.
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August 2023 by M Dozier
I've had my vehicle worked on several times w/ the help of Adam Cummings. He's always knowledgeable, patient, transparent, & explains things so that I can actually understand the work be done or recommended. I have no complaints w/ the service dept so far. Thanks guys!
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August 2023 by gabymocha99
My husband and I have been to dealership after dealership to find the right car for us (both in SC and out of state). We have not had an amazing salesman like Chris Hughes! He patiently answered all of our questions and never pressured us with anything. He was genuinely caring and wanted to really help us throughout the entire process (test driving to finalizing with our bank to our pick up day!). He even made sure our new purchase was thoroughly cleaned and detailed! We most certainly will recommend Jone Chevrolet to others we know, especially one of Jone’s best salesman we have experienced, Chris Hughes. Thank you!
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August 2023 by Rosalind Sam
Cameron Swiney made my car buying experience easy. He definitely knew his job and is great at it also answered all of my questions. The manager was also very helpful and pleasant and made sure I was satisfied with my purchase. Thank you so much for your kind hospitality and it was a pleasure doing business with you.
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July 2023 by Jamie Gore
Adam, one of the service writers, was very polite and helpful. He gave me his undivided attention. He also made recommendations to me about this best choices for how to repair my vehicle as far as the costs go.
