“Young lady that helped us, was very pleasant. Made the experience less stressful. I still don't understand why accessories are so expensive in store, never have.”
“My husband and I recently switched over from Straight Talk to T-Mobile.. yesterday we called and did e-sim and number transfers, but it didn't work for my husband's phone. We had to call 4 times, it was such a hassle and extremely frustrating.
We went into T-Mobile today and had the pleasure of dealing with Kayla who transferred my husbands number onto a sim card, and helped me figure out why my iMessage wasn't working, we were in and out of there in less than 5 minutes. 10/10 for Kayla. She was awesome, fast and so efficient!”
“I dropped my Pixel in the parking lot and totally shattered it. Rockstar Cassandra replaced my shattered phone with latest model and transferred everything perfectly, in less than 30 mins. What a relief!! Thanks for a great job. Yes, get the Otter Box and the insurance!!”
“I went there to cancel my service because of a 17 percent price hike they gave me. I turned it all my equipment. My customer service representative did an excellent job and she was super courteous.”
“Amazing customer service !!!! One representative name mykia always stands out she goes above and beyond to help me with anything concerning my phone she’s amazing an I love coming to the location she works at”