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November 2023 by James Speerly
I purchased my second vehicle from Freedom Honda and like the first time the process was painless. I was able to secure a fair price in no time on a new 2023 Honda Ridgeline RTL and a decent value for my trade. Since I have been in Sumter, I have used Freedom Honda for my automobile needs and my experience with the dealership as a whole has been great. Daniel Puzewski from the sales department was a pleasure to work with. He was professional and didn’t pressure me into a deal. Theresa Radcliffe from the finance department was great. She advised me on extended warranties and other options but never pressured me into buying any of them. Andrew Allen from the service department is awesome to work with. When I take my vehicle in for service Andrew always keeps me in the loop on the status of it and he makes sure all maintenance will be completed on time. Customer service, professionalism and responsiveness in my opinion has been top-notch from Freedom Honda, and I highly recommend working with them on your next vehicle purchase or service needs.
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November 2023 by Eric Woodmancy
I had a great buying experience at Freedom Honda. The salesman went over the entire vehicle, regarding how to operate all the new gadgets of my 2024 Honda Accord. The finance manager went over all the options with me. I believe I got a great deal here. Thanks for treating me so while.Eric
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November 2023 by Jeanine
I recently purchased a 2018 Ford Expedition from Freedom Honda in Sumter SC. It was a great experience. Kendrick assisted me in test driving the vehicle as well as providing a Carfax and all of the information I needed. He was the perfect salesman...just there to assist and answer my questions with absolutely no pressure. He was extremely friendly and professional. Freedom Honda is very fortunate to have him representing them.
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October 2023 by S Greene
I had a great experience with Freedom of Honda. My salesperson (Eric) went above and beyond to make sure I was happy and satisfied! The car was clean and ready to go!Mr Eric (in the financial team) is very knowledgeable and is a great asset to the team. I would definitely recommend anyone there. Happy customer ❤️
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October 2023 by Megan E.
Got my CRV's oil changed here after making an appointment online. I made the appointment as early as I could and there was a line of 2 cars ahead of me, the service took about an hour - hour 1/2 and I used their lobby wifi to work while I waited. The woman service technician who handled my intake and checkout was so incredibly kind and explained things really well to me when they found a couple other minor issues. I really appreciate having a woman to explain car related things to me, I felt so much more comfortable asking questions. Definitely will return for future service and ask for her if possible because she rocks.
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September 2023 by Brent “Big B” Poston
Amazing service department and extremely knowledgeable, our car needed the engine rebuilt and they helped us through the entire process from purchasing parts, performing the work and explaining everything that was done after the job was completed. We'd been to couple other honda dealers and left not ever going back. However this place takes the cake, I believe they truly care about the customer and their experience. We have no doubts as to where we'll take our vehicle from now on.
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September 2023 by Andrew Kortises
Eric Burk was my sales agent and he did a great job getting my into my new certified pre-owned vehicle. He answered all my questions and found out if he did not have the answer on hand. The dealership gave me a great price for my trade and an worked with me to meet my budget requirements. Thanks Eric and Freedom Honda. I'll be coming to you in the future.
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September 2023 by Jamie Griffin
RATING SHOULD BE A “ZERO STAR!!”Very unprofessional staff all the way from sales to finance office. Advertised a vehicle as a 1 owner Honda Certified used vehicle, only to find out that to get the Honda Certification you would have to pay an additional $799.00 added to the advertised price. Then the finance department gets upset when you say that you are going to use an outside lender to purchase the car. Was told that they would not make the $200-300 the their lender would give them if I did that. Which I went to my lender. Once I got them to print me a bill of sale and I went to my bank, got a check and a lower interest rat, cheaper GAP, and a cheap warranty than their costly “Certified “ option, you could melt butter off of them when I walked in with a check for the car. I had to explain to the finance guy what was going on, even after giving him the check. Told me I still owed $14,000 more for the car, which I did not. The only reason I went ahead a purchased the car from Freedom is because it was a good price for the car with low mileage. Next I will be in contact with Honda North America to inform them of the shady advertising going on at Freedom Honda with the car being advertised at a price and being Honda Certified,. Only the have to add $799.00 to the advertised price to be Honda Certified. Buyer beware of the shady advertising and staff at Freedom Honda.
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September 2023 by Allison Eady
After getting into a wreck that totaled my 2022 vehicle, I knew exactly where I was going for my replacement. This is hands down the best Honda dealership I have ever done business with. Kendrick has been my guy for both vehicles and he’s very knowledgeable with the car buying process as well as the many vehicles Honda provides. He kept me up to date with the process and he even picked me up after I dropped of my rental! Colby was also phenomenal to work with! Freedom Honda only had a black vehicle in the model that I wanted, but Colby searched and found exactly what I wanted so I didn’t have to settle. First class all the way!!! Theresa was great to work with when it came to warranty information and how to best protect my investment while staying in budget. I left there feeling taken care of as always. Thank you Freedom Honda!
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September 2023 by Erika Balogh
We had an amazing car buying experience with this dealership. Our salesperson, Duke, was not only extremely friendly and professional, but he went above and beyond when helping us get our civic. He helped us find the exact model we were looking for (having to get the specific model moved from another dealership) and was always available for questions, of which we had many. Eric handled the finance portion and he made the paperwork fairly quick and painless. We live in Lexington and it was an hour and a half drive just to get there, but that won't stop us from coming back in the future when we need another car.
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August 2023 by Augustus O'Tuel
Our salesperson was Kendrick Simmons and Honda should be proud of him for his outstanding performance and his professionalism. He went out of his way to ensure my comfort during the sales process. Kendrick was knowledgeable of the Honda product and worked with us tirelessly throughout the process. I have been car searching for a while and Kendrick made sure that the deal was closed with the vehicle delivered prior to the time promised.
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August 2023 by Jennie Porth
Just purchased a 2023 Honda Pilot and had a wonderful experience. We had looked at local dealerships closer to us, but we were unable to make a deal. We connected with Kendrick Simmons, and we quickly agreed on an arrangement for the vehicle we wanted at what we considered to be a very fair price. By the time we left the dealership, Kendrick felt like a family member who only wanted the best for us. Working with Kendrick was worth the drive to Sumter. I highly recommend Freedom Honda in Sumter, SC!
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July 2023 by Terry Davis
Thanks to Daniel Puzewski, this was one of the easiest, best vehicle purchases I have ever made. Daniel was helpful, understanding, and has a great sense of humor. It took me several weeks to decide on the vehicle, but Daniel never pressured me and wasn't continuously calling me like some salespeople have in the past. Can't say enough good things about him. Thanks, Daniel!
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July 2023 by Jeremy Rolfe
I didn't end up buying a Honda, but my experience at this dealership was LEAGUES better than other nearby Honda dealerships. The one in Florence had rude sales staff who didn't even want to talk to you; at Sumpter, we had a sales guy see us on the lot and come out and talk to us. They were nice, and friendly, and straight up told you the good and bad about everything you were looking at on the lot. If I were buying a Honda, it would be from here. No question.
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July 2023 by H-C Wu
I stumbled upon Freedom Honda when I searched for available new inventory of 2023 Honda Sport Touring around South Carolina. Prior to contacting Freedom Honda, I had checked with two local dealers in my area. Freedom Honda sets itself apart from these local dealers.The first impression I had about Freedom Honda was better than my prior experience with the other dealers. The initial communication with the internet sale manager, Sam, was good. He provided me with information about the car via email and text. He also helped set me up with one of his sales, Kendrick, who was very communicative and super helpful.My car purchasing experience with Kendrick was absolutely great! He listened and understood my needs, and helped me secure the deal for the car. Kendrick also personally delivered the car to me. He has made the whole experience unbelievably smooth! Kendrick is professional, knowledgeable, and so personable -- highly recommended!I couldn’t be happier with the decision to go with Freedom Honda. This is a dealership committed to honest business and customer service—which is hard to find these days. I highly recommend anyone who is in the market for a car to check out Freedom Honda!“Tiffany” W
