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October 2023 by kristen yardley
I recently had a pretty traumatic experience at another salon and was apprehensive to try a new place, and I am SO happy I chose to try forbidden nails- Taylor was AMAZING! Not only am I the most satisfied with the actual pedicure I received (it is the best one I have ever gotten- and this is with the experience of going to some of the top of the line salons in other cities) but Taylor was so nice, friendly, and super helpful when it came to discussing options and fun ideas. The salon is clean, the staff is professional— what a pleasure it was to find that in Sumter, and not to mention also well/reasonably priced : ) I will be a customer of Taylor’s as long as I’m in Sumter and would highly recommend Forbidden/Taylor to anyone!Service: Pedicure
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July 2023 by Marquita Johnson
Work is decent. Prices are outrageous. Best to ask the cost before starting the serviceService: Sculpted nails
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February 2023 by Emma Hopkins
All talented technicians!!! So nice here, clean and they’re open on Sundays!!! Wish I could give 100 stars
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February 2023 by amy williams
Very nice and clean, the employees are great and they try to give you a relaxing experience. I would recommend making an appointment because it’s a popular spot.
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December 2022 by Shaquitta Johnson
Y'all let me tell you what! Go see John! That man hands work miracles. My feet were hurting so bad but he did his thing and now I can put on socks without feeling any pain! Thank you so much John!
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November 2022 by p0cah0ntas Blessed
I took my teen age child to get their nails done. The nail tech did a wonderful job just by looking at photos of what my child wanted done. The place was very clean and the techs were very nice.Services: Nail polish changes
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November 2022 by Christine McCoy
I once lived on this side of town and this was always my go to nail salon. Even though I live farther away I still come here for the personable way that I am serviced. The staff is always friendly and smiling. They make you feel like you are welcome and that my business is appreciated.Services: Nail polish changes
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October 2022 by jay c
I was in town visiting my sister. This is the nail studio that she faithfully goes to and we went as I wanted to give her something for her birthday. I understand why this is her" go to nail studio" they were professional, clean, patient, and builds relationships with their customers. We both had pedicures and walked out relaxed with pretty toes?
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July 2022 by Mikyla J.
I'm visiting in town and needed my nails done in a pinch. It's the day before 4th of July and these are one of the few nail places open today. The wait was long but I was ok with that considering I was a walk-in but this was in no way worth $35. He was rushing and got gel polish all over my fingers. Please spare yourself the headache and go somewhere else.
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May 2022 by Mira Stiverson
Although they have done well on any artificial sets, every pedicure I've had did more damage than good. The girl clipped out every corner on every toe which means I'll be battling ingrowns for a while. Also she didn't even paint the whole nail and left every bit of actual cuticle behind. If anyone who knows nails looked at my nails they'd be ashamed for her
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May 2022 by A Cain
I just had the most thorough pedicure that I've had in a very long time. Thank you, Layla, for a great experience.Services: Manicures
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April 2022 by Concerned Consumer
This review is purely based on customer service and business policy.My nails turned out beautiful. There is no denying that.However I will never go back to this business.I received a toenail change and a fill set. Due to foot surgery I had my big toe wrapped and had a follow up appointment with my podiatrist to remove the tape. Therefore my big toe was not able to receive the color change that I requested on my feet. I informed the women doing the service (table 2 to be exact) that I was getting the tape and splint removed today so that she could finish my color change. She agreed and told me that would be fine. Unable to make it back the same day I came in the next day to finish the service. As she started to repaint the nail she told me halfway through painting that it would be 5 dollars. As I looked at her confused…I proceeded to let her know that this was a finish up service to the one I paid for the day prior. She informed me that “ Because I did not come back the same day for that the service, the toe color change would be five dollars.”Here is my issue with this. I was not informed this prior to leaving the nail shop. As well I showed up the next day for one toe to be serviced. Because I paid for a full nail change service and one toe was unable to be done the service was never fully rendered. However I am still asked for additional funds to finish the service!?After spending over $100 plus a tip I felt that some level of customer service and customer retention would be thought about. Thank you for the beautiful nails however I do not believe in your policies nor your response to a dissatisfied customer. I hope your business flourishes however I hope you learn from this situation.
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April 2022 by Megan G
Short wait despite being a walk-in. The woman who did my pedicure was very thorough and detail-oriented. Price was very reasonable too. Would recommend.Service: Pedicures
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March 2022 by Kat T.
She did a fantastic job, I was a walk in and showed her a picture from Pinterest and she was amazing!
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March 2022 by Katie Rhodes
James is my go-to nail tech! But everyone in there is amazingly talented and always super nice! Their pedicures are extremely relaxing as well! Love the massage chairs and complimentary wine! Makes me feel like royalty!
