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November 2023 by Nick Reis
Trace was very friendly, helpful, and patient while helping us with the purchase of a new quad for our son. He answered all our questions and gave us good information about the options we had. It was a pleasant experience and next time we're looking for a quad, or any other motorized toy, we will be shopping here.
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October 2023 by Ezekiel Fajardo
Malcolm and the rest of the crew were awesome. 2009 Harley Sportster 1200 custom call him "Torro"
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September 2023 by Allen Frady 3M BPAS
8/26 Where do I start? The trailer which is recommended to have 75psi (90 psi max) on the tires only had 27 ps in tires. Salesman didn't know how to open any of the compartments on the jet ski or answer any questions. No one in the store knew or had any experience with installing the Lin-Q water sport pylon. No one in the store knew that the Sea Doo bumpers need an install kit on all Sea Doo models except the spark and the tech (not the salesman) went so far as to incorrectly tell the customer you just pop them on a GTX etc. Hilariously...i watched my salesman and a tech move the unit to their filling station and "put gas in it" for five minutes...yet when i got it home the tank was nearly empty (i managed to put 14.49 gallons in it at the station for those counting) ...what the salesman and tech were actually doing when they thought they were putting in gas is anyones guess. None of this stopped them from charging me a significant "prep fee" for which it appears I got ZERO value.Allen Frady.
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September 2023 by christine davis
Went in just looking. Sales people were not pushy at all. Decided to go ahead and purchase a new jet ski. Noble helped us and was very knowledgeable! Would definitely recommend
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August 2023 by Evan Ray
I don’t write many reviews, but when I do it’s usually because I was given excellent service. This is one of those times. I had the pleasure of meeting Noble Estes when I walked in the door with a couple questions about a very nice golf cart sitting outside. I had a price point that I needed to stay under and made that clear from the beginning. Not only did I stay below that price point with very little negotiation, but I didn’t feel pressured to do anything I wasn’t comfortable with. He was very knowledgeable about the products they sell and made me feel very comfortable throughout the process. He went above and beyond to make sure I was happy and comfortable with the price and product before I ever spoke with a sales manager or anyone else in the transaction. I also did a good bit of research on the cart before I committed and realized I was in fact getting an amazing deal. I would definitely recommend to anyone looking for a new motorized toy, to stop in at Redline Powersports in Sumter and talk to Noble to see what he can do for you!
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August 2023 by Admin General
8/26 Where do I start? The trailer which is recommended to have 75psi (90 psi max) on the tires only had 27 ps in tires. Salesman didn't know how to open any of the compartments on the jet ski or answer any questions. No one in the store knew or had any experience with installing the Lin-Q water sport pylon. No one in the store knew that the Sea Doo bumpers need an install kit on all Sea Doo models except the spark and the tech (not the salesman) went so far as to incorrectly tell the customer you just pop them on a GTX etc. Hilariously...i watched my salesman and a tech move the unit to their filling station and "put gas in it" for five minutes...yet when i got it home the tank was nearly empty (i managed to put 14.49 gallons in it at the station for those counting) ...what the salesman and tech were actually doing when they thought they were putting in gas is anyones guess. None of this stopped them from charging me a significant "prep fee" for which it appears I got ZERO value.Allen Frady.
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August 2023 by Codie Thibodaux
Very Awesome Dealership! From the salesmen, parts/service, all the way up to the GM, everyone there is very professional and knowledgeable on the machines they are selling. Dylan was able to get me on a very limited ATV and kept me up to date on when it would be delivered. Whether you are a beginner looking to get introduced to off roading/racing or a seasoned rider, this place has everything to fit your needs and you can look around and shop with no pressure. Definitely ask for Dylan if you go!
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August 2023 by juarren manigault
Overall im very pleased. Dylan is the greatest guy ever. He answered all of my questions, phone calls, and texts with a genuine, passionate, and sincere answer. Not once did he seem agitated, or distracted. I tried 3 other motorcycle shops before finding the one in sumpter because all of the sales guys had mean attitudes or just was having a bad day, but when I talked to Dylan the very first phone call my inquiries were instantly meet. I love working with Dylan, and I look forward to do business with him and the whole team in the near future
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June 2023 by Brandy Mangum
All the staff at Redline Powersports of Sumter SC were awesome to work with from sales all the way to paperwork. The process was seemless. We called in advance and the salesperson, Eric Burke, already had the machine we were interested in washed down, paperwork ready, and pulled out of stock ready for us to test drive. He was super friendly and knowledgeable and a pleasure to work with. Highly recommended.
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May 2023 by Dustin Breeden
They lost or mailed my title and registration paperwork to the wrong place. My temporary tags expired almost a month ago and I can't register my bike until that paperwork is found. I've called numerous times trying to get another temporary plate and they tell me they will call me back. It's been 3 weeks and multiple phone calls later and still no help.They were helpful, professional, and made the process of buying my new bike smooth and easy. I drove from 5 hours away and when I got there they already had my paperwork ready. My salesman Eric helped me load my bike on my truck and made sure I was happy and satisfied before I left the lot. Thank you Eric and Redline Powersports for my new Yamaha Tenere 700, I love it.
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May 2023 by SLR
Great experience purchasing a new Ryker. Dylan was the most genuine sales rep I have ever dealt with. Extremely knowledgeable and made the entire process very relaxed. Customer satisfaction was his priority even after the sale. Everyone I spoke with was very attentive and were happy to answer questions. Highly recommend.
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May 2023 by Andi Jeffers
Phenomenal customer service from all the staff at Redline in Sumter, SC. Literally, we had contact with every dept there from sales, finance, parts, service and management all who were extremely professional and knowledgeable. But......our salesman, Eric, made it all happen. Very knowledgeable of the Defender we purchased, professional, made sure we were comfortable during our time there, treated everyone that walked through the door that they are just as important as the person he was sitting with making a sale and I believe my husband's new best friend ?... Eric, thank you Sir and thank you Redline Power Sports for assisting my family in making new memories!!!
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March 2023 by Nate Burton
5 STAR Dealership! What an awesome experience from the initial phone conversations with our salesman Dylan, to closing the financial paperwork with Vanessa. The sales manager Derrick also made sure throughout the the process that we were happy and everything was going well. Very Impressed! I could tell that each of them were genuine in making sure we were completely satisfied, they were not just concerned about making a sale. Dylan, Vanessa, and Derrick made it a Great Experience and they make Redline Sumter a Great Place for your Powersports needs!! Thank You!!
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March 2023 by Rgn Raptor
So Eric Burke is a miracle man got me on a 2020 ninja 400 no hassle no problems definitely suggest seeing him for anything, he can move mountains and does not beat around the bush like your average sales rep cut dry to the point
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March 2023 by Kevin Small
After extensive research, I purchased my first UTV from here. I wasn't looking to spend a lot of money on a UTV, so the Trailmaster UTV was a perfect fit! I worked with Dylan Hanson and he provided excellent customer service experience and up-front pricing start to finish. I look forward to working with Dylan and Redline in the future!
