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June 2024 by Hiram Deleon Jr.
I went inside and I asked them for a screen protector and the cashier was nice enough to tell me that I should go threw Amazon great job cricket.
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April 2024 by Michael Adams
For a free phone they want over 100 dollars,plus they reduce your data 2 DAYS before your bill is due
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January 2024 by Patrick
Very poor customer service. I was over charged after Karen was extremely rude. When I walked in I asked her about getting a new phone for myself. She spent about 2 minutes with me and when I asked her another question about the phone she rolled her eyes at me and went back behind the counter talking on the phone. Completely ignoring me. My wife noticed and left the store because she did not want to get into with her. She's a much better person. Also overcharged me for a charger for $25 I did not ask fo r I didn't realize it t until I go t homey I recommend you drive to Columbia or Florence cricket store and avoid this one
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July 2023 by Daniel Vargas
Excellent place
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March 2023 by Joe Frazier
The store is small but they have a lot of inventory. I got in and out pretty quickly. The sales clerk seemed to know the product very well.
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July 2022 by Amanda Tjarks
Fast friendly service
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July 2022 by John Kuehl
They canceled Mary's account.
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July 2022 by Dan James
Sumter cricket employees trying to get commissions with out permission. Added 2 protection plans to my phone bill WITHOUT asking or my permission. Then when we went inside again to ask why my bill went up 19$ a month they played stupid. So I had to waist another 40 min of my time calling cricket. They explained what the store did and then fixed it. Can't trust employees then we won't be back.
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June 2022 by Tami Kinsey
First day of the new pool league session and a visitor from North Carolina went into this store which is at the end of the strip mall from where pool league was playing, and the guy working who also closed the store today...took this woman's money and wouldn't give it back...or it's how it was explained to me. Guy locked the door and took off before he could be asked what was the deal.
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June 2022 by Jamie Rabon
The store was great but 611 customer service sucked
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March 2022 by MiSTER Cornelius A. Blanding
Cricket is under new management and they are awesome! Had an issue with my son’s phone and they went above and beyond to help me out. Walked out with a brand new phone. Would recommend!
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February 2022 by Kamyza Brown
Went in expecting what I always get. Workers sitting around on there phones. Waiting for you to do there job. Today was a Total different experience thanks to the rep keisha. She was training an selling but not one person walk in without a warm welcome.
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December 2021 by jenny Brea
Sumter cricket employees trying to get commissions with out permission. Added 2 protection plans to my phone bill WITHOUT asking or my permission. Then when we went inside again to ask why my bill went up 19$ a month they played stupid. So I had to waist another 40 min of my time calling cricket. They explained what the store did and then fixed it. Can't trust employees then we won't be back.
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September 2021 by Amanda Milligan
Fast friendly service
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August 2021 by Chucky D
Went to buy a new phone. The girl that was handling my business almost charged me too much, but the other girl heard when I asked why is it so high when I (etc). The other girl explain to her that the sim card and a few other things wasn't supposed to be charged.
