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August 2022 by Kim Burris
Was able to work with Eileen for moving truck. Very nice in the office. Thanks ?
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August 2022 by Michelle C
Said it was open but opened 4 hours later
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February 2022 by Ruth Dauenheimer post
Great price and nice owner.
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September 2021 by Chris Jackson (onyxronin)
Sooo a couple of weeks ago father in law reserved a truck here weeks in advance, come day to pick it up and they dont have his truck. He lost money on hotel reservation he made for his stop for his trip as he moved across the country. Had to scramble to find another truck and dolly which delayed his move by a day.Now my family is moving, we too made a reservation weeks in advance. Called to see if a truck was going to be available on multiple occasions. Come day of pick up and yup no truck. Didnt even try to find a truck or call another location to get one one. The least they could of done is called another location to secure a truck and left it to the customer if they are willing to make the drive to another location to pick it up. That would have at least counted for something. This place shouldn't rent trucks. If you drive by and they got one, rent it sure but reserving one... Do it at another location.
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June 2021 by Brian Simmons
Nice Staff & Gooooodt Service
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October 2020 by Chris Jackson
Sooo a couple of weeks ago father in law reserved a truck here weeks in advance, come day to pick it up and they dont have his truck. He lost money on hotel reservation he made for his stop for his trip as he moved across the country. Had to scramble to find another truck and dolly which delayed his move by a day.Now my family is moving, we too made a reservation weeks in advance. Called to see if a truck was going to be available on multiple occasions. Come day of pick up and yup no truck. Didnt even try to find a truck or call another location to get one one. The least they could of done is called another location to secure a truck and left it to the customer if they are willing to make the drive to another location to pick it up. That would have at least counted for something. This place shouldn't rent trucks. If you drive by and they got one, rent it sure but reserving one... Do it at another location.
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November 2019 by lynn barnes
I made a reservation online and upon arrival gave my name and had no issues with pulling it up. The ladies in there were very friendly, professional, and knowledgeable. Would use and recommend them again.
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August 2019 by Anna Papucci
Worst customer service I've ever experienced in my life. I would never recommend this place to anyone I care for. The man at that place yelled in my face and threatened to cancel our truck. And that place is disgusting and their desk is covered in so much trash, it's a miracle the lady could find a pen to write with. My advice is spend the extra money and go anywhere else.
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May 2019 by Werner Lee
Miss Elaine was very helpful and took care of the confusion of Budget representatives from another state. She definitely knows her business/handles business well and also knows how to fix errors others have made. Thank you again for the assistance this morning!
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October 2018 by Sylvia Learningtoheal
Told me to go to Charleston to get a truck when I had 4 day reservation for a truck in Sumter. Do not ever go online to reserve one of these trucks because the lazy girl in office does not check reservations like she is supposed to. Had to find another down the road and no. I won't be calling! Penski is a lot better
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September 2018 by Roy Bartell
Great place, service, good gas and friendly staff.
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July 2018 by Matt Short
It's called Budget because after u rent one that's exactly what you will be living on for a while afterwards. We rented on coming to Indiana from Florida. We are on the interstate in Georgia and the latch that holds the loading ramp in brakes. My 15 year old, 1year old, 2 1/2 year old and I are driving in our personal vehicle behind it. The ramp comes flying out going 70 mph we had to slam on the break and still smashed our bumper on it. Luckily no cars were to close without time to react or things would have been worse. It was a very dangerous and scary incident that coulda costed us and other drivers more than our smashed up bumper.NEVER AGAIN
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June 2018 by Joshua Hornbuckle
The people here are the nicest and will work with anyone on a price that's right for you.
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June 2018 by Sara Castro
Dirty facility,rude staff members,overpriced rentals, and even if you reserve and pay they don't mind giving away your rental vehicles while leaving you stranded.
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May 2018 by Cori Brooks
Share this far and f****** wide! I just went to budget truck and picked up my $600 truck It was shaking so bad that it almost shook me off the road when I pushed on the brakes. I took the truck bad not even 10 minutes later and the company refused to give me my money back or give me a new truck. Said I would ha e to rent a completely new truck for a other $600 even thought I explained dont have the extra money for that. I now have to leave all and my children's things! MY CHILDREN'S THINGS!!!! We have to travel across the country with basically just the. Clothes on our backs. What kind of low life company would do that!