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December 2023 by Lynn Bellon
The staff was so nice. David retrueved me from lobby and did my xrays. Then the dental hygienist did her eam. Next a very upbeat dentist came and after a quick overview that I needed a full set and all 20 teeth pulled. It was all great till the price came in. It was way over what i could afford. They were super helpfull. Id suggest them to anyone!
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December 2023 by John Gibson
I was treated with the respect and dignity I would expect to get from such a high end establishment. I was greeted and treated with pleasantry and prefessionalism and I would strongly recommend them to family and friends.
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December 2023 by Cynthia Mccants
i had a great experience at Aspen. The ladies were fantastic and very helpful.
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November 2023 by Cynthia Cameron
My arrival for the appointment was met with the receptionist who has a lovely smile while verifying my information.The x-ray technician was spot on giving precise instructions on having this part of my journey to have a healthy smile.The next specialist was also very precise in my examination. She gave a sincere diagnosis of my gum's disease and the treatment.After viewing my x-rays, my dentist explained the following steps needed to having a healthy and beautiful smile.The financial specialist was very pleasant and thorough with making sure having a healthy smile is feasible.KUDOS TEAM ASPEN
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November 2023 by Eric Muehlbach
Complete lack of communication. Was told I could finance and after hours of x-rays, consultations and just waiting, was told I needed to pay over $5000 up front before they could even begin. Total waste of time that could have been averted by simply listening to my questions. Don't bother with the "we're sorry" spiel. But, I'm sure you will only furthering my point.On the other side, they seemed a very capable operation. Just not suited for anyone who isn't completely financially sufficient or has Medicare/ Medicaid
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November 2023 by Karen Mauritsen McEwen
I had a very precise and professional visit today. The team that worked with me gave me straight forward information about my oral health. I will be going back there from now on.
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October 2023 by Jean Rogers
Very professional well trained tech, and the doctor was the best I have ever had as far as a dentist goes,, they explained everything that was going on step by step and never rushed me to make a decision. I have the absolute best dentures I ever hadI highly recommend them
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October 2023 by Denise Baker
Besides the hour wait, I enjoy having my two teeth filled as planned. Glad to see Sumter finally has a new dentist. Welcome and enjoy Sumter
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October 2023 by Jackielyn Watson
Everyone's was very polite and gave me assurance that ill be taking good care from the front desk stuff to the tech and Dr's was very kind
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October 2023 by Mitch Rogers
Very professional well trained tech, and the doctor was the best I have ever had as far as a dentist goes,, they explained everything that was going on step by step and never rushed me to make a decision. I have the absolute best dentures I ever hadI highly recommend them
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September 2023 by Tanya P
I scheduled an appointment two months out. Prior to my appointment I had a dental emergency and went to the dental office only to be told there was no dentist available. Ok Cool. The day of my appointment, I went in to the office 15 minutes early. I’ll even take off 5 minutes for the sake of argument. I signed in because I saw a he sign in sheet. There was one person a head of me and came in after me and signed in. Then another came in and another…All were called accept me. I inquired about what was happening. I was not called. I pointed out I had signed in.Without any thought I was told (4:20pm) about a 15 minute window. Well, that didn’t apply to me because I was there early. Long story short… I was told I would have to reschedule because the dentist takes her last appointment at 5! It was definitely not my fault I was OVERLOOKED.I was devastated! So disappointed I cried. I felt like that dentist was not in the business of “caring for her/his patients ”. Yes, I took it there. I went to see a medical professional who turned me away due to a misunderstanding that was not the patients fault. What kinda mess is that?However, I will say The ladies at the front desk were absolutely amazing! From the scheduling of my appointment to letting me down easy on the day of. ? Very professional, kind and courteous. Very apologetic. So, I will not be going back. And to think, I took off from work EARLY to make my appointment…ON TIME
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August 2023 by Shanekia D
My first appointment was okay the X-ray technician was awful and had no patience. Second appointment the lady at the front said I was late but I signed in when I got there on time and didn't even admit she was wrong. I was sitting there for hours waiting for them to call me the lady at the front has an attitude doesn't greet anyone. Schedule my next appointment then a couple days later get a text with a new appointment after I told them my appointments have to be late because I work. I'm not sure this is the right team for me to get my dental work done. I was so ready to get it over with so I guess I will be looking for another dentist office. Also they don't really give you a chance to see what options you want to use it always a rush no compassion in that area either.
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June 2023 by Nevaeh Phorever
My only concern is being considerate of Covid and other germs. My first experience was great with the workers there everyone was nice. The young lady at the front desk(receptionist) attitude was questionable she seemed to have a slight attitude especially when multitasking but it was not horrible. But getting my X-ray and impressions done put me in shock and disgust and left me with a sore throat and cough for weeks. I’m concerned if they sanitize the utensils after being sick for a week after my visit. I watched in the round mirror while getting my X-ray done how the worker hit the button on the wall and with the same hand the button was pushed, placed it into my mouth with my saliva touching their glove and back pushing the button while changing the mouth pieces for the X-ray. I’m just imagining how many other peoples saliva was on that button and then back into a mouth for adjustments with the mouth piece. Didn’t change gloves and I thought maybe I wouldn’t get sick but here I am a week later still coughing. Then the impressions made, bring in the instrument, puts on gloves, then types on the keyboard with the gloves on that’s going in my mouth! I’m praying that I don’t get sick at this point! Comes around sits in front of me to explain the process while using that same dirty glove to touch the instrument explaining which part is going in my mouth! I pray the they sterilize that button after each patient and the impression instrument didn’t have a plastic film to go over it so I’m praying that was a brand new instrument! Im praying I get better before my next visit… please just go to a real dentist. These people were nice but it’s not worth your health and nowadays most dentist have credit care card to make payments.
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June 2023 by Madison McGivaren
Went to Aspen because they label themselves to accept walk ins/emergencies. Called this location, phones were down, but the automated voicemail says you can make an appointment online and that walk ins are accepted. I make an appointment online for 10 am and drive an hour from home. I arrive and the doors are locked. Multiple clients who are established at this location that were waiting at the door said they were told the office would open at 11am due to a CPR class for the employees. I wait an hour and the doors open, the receptionist tells us all that the dentist isn’t even in today and the office is closed. So I basically wasted 3 hours of my life. No sign on the door to show the change of hours or anything.
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April 2023 by haster Nelson
The lady that did my x-rays was wonderful….but the dental hygienist was too rough cleaning my teeth. She kept jabbing the tool in my gum and I told her it was uncomfortable multiple times. That was the first uncomfortable and painful cleaning in my life! She can never clean my teeth again!