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March 2024 by Capricorn User
I dont really have a problem with usps the are better than FedEx and ups when delivering my package at least the will leave a pick up slip the other two will drop it off else where ...only problem i don't under stand is why I'm always being ID when I go pick up a package, lil short black lady said they suppose to ID , Noone IDS my mom, I didn't get ID one time before and I watch her not ID this Mexican man in front me me picking up his package...I have a slip I'm not buying tobacco or beer , so why am I being ID again? ? and much times I come here to pick up my package they should know who I am already I'm a regular damn customer lol ...
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March 2024 by Brian Derstine
This post office rocks! Kiosk is the way to travel on off hours and has easy access
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February 2024 by Alexzandria Riley
Nobody answers the phone. I've called 11 times now about an urgent matter and can't get a live human to speak to.
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February 2024 by escott bergren
They are closed when you go to work. Closed before you get off work. And the self service machine is ALWAYS broken. I cant even use the postal service. I wish they had a reasonable competitor to put them out of business.
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February 2024 by Christie Drummond
Horrible experience, the worst ever! I waited in line for almost 1 1/2 hours on a Saturday and still got the run a round. I moved on 12/1/23 on to a new street in Santee and have 2 months of mail somewhere!! Too much to tell I don't even have room here. Just know these people are rude, crude and could care less!!!
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February 2024 by Charlie
I’ve dealt with many post offices throughout travels, to include overseas military. Typically most personnel are professional, but some aren’t friendly, which is understandable & acceptable. Especially because customers regularly lose their cool with this poorly managed government entity.This particular location on a Saturday (only open 2hrs) had the line wrapped outside the door. I calmly stood in line about 1hr & 15mins enjoying music. When it was my turn 5mins past closing ?, I presented my overseas package & customs form. Upon reviewing my customs form, Manny extended his hand to shake and thanked me for filling out the form properly.That appreciation & gesture caught me by surprise, especially because they still had maybe 30 people remaining in line & it was past closing.You are a good man, Manny. Your smile & kindness made my day, thank you. Stay blessed & continue to catch people off guard with kindness!
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January 2024 by James Blue
I’ve been waiting on some very important mail for 2 weeks. I went inside to talk to someone, they gave me a run around story… said it takes a few days… it been 2 and a half weeks… I wouldn’t recommend anyone getting a P.O. Box at this location…
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January 2024 by Lois B
Not getting my packages and mail delivery properly in our mail box. My neighbor several times brought me my mail. A bank statement no less with personal information on it. You need a new mail carrier.
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January 2024 by Southern Storm Outdoors
They been holding a package of mine since Saturday morning when it was suppose to be delivered to Greenville SC that day an saying technical issues bull ... An cant USPS to answer phone or return calls ... What a joke
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December 2023 by Darca Foofoo
I’ve never experienced such horrible postal service in my life. Priority packages never showing up when they are supposed to. Packages being out for delivery and not showing up and then getting delayed multiple days . I don’t know what’s going on in Summerville but they need serious changes. Never have I had such horrible service in my life. Not receiving bills on time, not receiving priority packages in the time frame promised, packages getting stolen from usps facilities. Unbelievable.
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December 2023 by Susan Glenn
I've been waiting on a decal for my KitchenAid mixer and it SHOWS that it was delivered yesterday. This is NOT the first time something has disappeared into the ether. 14 bucks, DOWN THE DRAIN, AGAIN. I'm at 452.... not ANY other number. 452. If it goes in another box, IT'S NOT MINE. BUT THANKS FOR THE SEWER BILL. I CAN AT LEAST COUNT ON THAT.
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December 2023 by Mar Whi
I don’t know what happened! Two years ago I rated it 5 stars. Today, zero. It seems like no matter what day, except Sunday, or time you go parking lot full. You go into post office and there are less than 10 people waiting to be serviced. Some people drive around until spot is available. Others, myself included, park in ingress/egress lanes. Mail delivery to PO Boxes is a joke. Mail is often times not placed in box for days. I went in day after mail was expected, opened my box to discover no mail but box blocking opening. Went on Sunday and after closing, same. This time I took pictures. Went Tuesday, checked and box gone, 3 days of mail in box. Wished I purchased PO Box from different post office.
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December 2023 by Alex Hamilton
Line literally across the lobby because they constantly fail to deliver packages.USPS needs another location maybe 2 in Summerville we’re to big for this little office.
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December 2023 by Stephen Wilds
Mail is never on time. If I order something and they ship it via USPS I just assume I'll get it a week late, if ever. Packages are also consistently marked as delivered but never actually delivered for a few more days. It's also not uncommon for them to just lose them. This branch of the USPS is awful.
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December 2023 by Anjali Stella
I am a resident that lives in Summerville SC. I have dealt with countless post offices in the North Charleston, Charleston and Summerville area. Since my fam has moved to summerville we have dealt with OVER NUMEROUS issues at two locations. We never receive our mail or packages each time. I Have no idea why its so difficult to even have a PO and still not got important documents.
