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March 2024 by Jewel Dehay
Went in for my foundation and during check out i wanted to use my points along with a gift card. there was a balance remaining and i wanted to use my Ulta credit card and my debit card in my wallet got close enough to the pos and payment went threw. I asked Blake if we could reverse it and he said “ uhhh i would have to redo the whole transaction and you won’t get your points back.” He knew how many points i had so he nor a manager couldn’t discount it or corrected? Blake made it seem like it was an inconvenience for him to have to reverse the transaction and after i said don’t worry about he said i’d get my points back in a few days if i did it. 10/10 don’t recommend Blake as a cashier at Ulta as he was no help and not very professional nor knowledgeable.
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March 2024 by Lisa D
I ordered online and the next day I went and they delivered to my car
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March 2024 by M T
Got my hair done by Alaina and am thrilled with it. She was friendly and easy to chat with. I booked another visit in two months. Darius was so helpful in the Clinique section after I was finished in the salon. While I don’t recall ever not having a good experience at an Ulta, today in Summerville exceeded my expectations. Thanks y’all!
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March 2024 by Sarah Stuart
Absolutely love it here. So many choices. Amazing help when you need it. Esthetician on site if needed. She helped me with finding products to help my rosacea. Returns are easy if needed and alternative options are given also along with personal products reviews on products
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February 2024 by Shericka Passwaters
My daughters decided i should go to Ulta and see if i like anything. I got a wonderful candle called Havana. I'm sensitive to alcohol based scents like perfumes they share so I could only stay inside for small intervals but I can say it was a good experience otherwise.
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February 2024 by Savannah Frost
Rifah went above and beyond to help me find a bunch of different products. If you are anything like me (feeling overwhelmed with all the options) ask for her. She made my shopping experience 100x better. She was extremely educated with the different products and gave me honest advice.
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February 2024 by Necole vidro
There was almost no stock at the Ulta, and the products they did have were open and used. I couldn’t find anything I was looking for and the “general manager” is very unprofessional. She throws her employees under the bus. Any time I asked anyone for help about anything they couldn’t even recommend a product and told me to “look at the app” I work in beauty and have for the last ten years and I will just say this is such a shame with all amazing products they have.
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December 2023 by Anjali Stella
I went to Ulta in Azalea Square with my mom on Dec 13rd. We were looking around and my mom bumped into him and he was sharing things with her and then I came along and she told him I was searching for my shade for makeup. Right away he found a match that was absolutely PERFECT. It looked so flawless and beautiful. He was very hilarious, efficient and patient. Thank you to Darius and others in store. Usually we get followed around by many associates and yesterday it was totally different. Thank you so much for making my experience wonderful Happy Holidays
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December 2023 by Kathleen Pawelczyk
Called and asked if they had an appointment available tonight was told 630 I was very excited was looking to get a new style. I asked the stylist for advice on what cut would look good for my face since she was an elite stylist didnt really give me any advice. On their website it said haircut is approximately 60 minutes. I get there at 630 soon after I sit down I felt rushed. I checked out at 657. I didn't pay until 715 I pretty much spent almost the same amount of time in line then I did in the chair. I asked for bangs to the nose they go past my lips. I probably would have said something if I didn't feel so rush mind you the stylist had a 700 appointment. Had I been told that she only had 30 minutes I would have waited to make an appointment, especially since they charged me $77.
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December 2023 by Kelley Michelle
The staff is amazing! Dominique was very helpful! She was knowledgeable and very professional!
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December 2023 by pamela butts
Nice and friendly
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December 2023 by Caitlin Hoffman
Could not find a single worker to help me. The only worker we could find was the very busy one at the cash register.
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December 2023 by Tina F
Love Taylyn
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November 2023 by Ashley Huffman
Shakera was absolutely amazing today! She did a trim and a full face of makeup for my family pictures. She was so sweet and made the whole experience so enjoyable. I'll definitely be back to see her again! Thank you Shakera!
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September 2023 by Lisa Libbon
The last time I visited this location it was not great. But I went in today for cosmetics and fragrance and had help from Shania and Addie. They were absolutely amazing! They were so helpful and spent time with me to make sure I had everything I needed. I will definitely come back to this location because of them. Thanks ladies!