“Great service! Great packaging!
Items were re-boxed and well-protected with lots of bubble wrap / air pillows. Each item was enclosed in a plastic bag as well.
The box arrived with one corner damaged during shipping but all contents were secure thanks to the well-placed bubble wrap / air pillows.
The professionals at this store are highly recommended.”
“This store is exceptionally clean and well-maintained. I usually visit the Central Ave location, but have consistently encountered rude staff there. However, my first visit to this location was a pleasant surprise. The staff here is incredibly friendly and knowledgeable about the services offered. I received great assistance from Kim and Jen.”
“The lady that was there today 11/11/22was such a sweet person. I never returned merchandise there and did not know how.She was a great help. Thank you !!She is a "True Gem"”
8AM - 9PM
1318 N Main St, Summerville“Walked into this Staples and the line for shipping was out the door and there was only one worker behind the counter taking all these returns. Ok, I know what you’re thinking…. Doesn’t sound like a 5 star review I know, but keep reading. Anyway, after about 20 minutes of waiting in line it’s finally my turn, and I’m greeted by this very enthusiastic young man. I present my QR code for shipping and it’s a UPS label and their machine can’t read it. But instead of turning me away, despite his long line, he asked he if could show me how to get the proper label for my package. How easy for him to say sorry, you’ll have to go the post office? Instead he showed me step by step on how to get the right label and get my package mailed. Kudos to him. Now I understand his long line…. I step to the side as my labels are printing and he moves on to the next customer and greets her with the same enthusiasm. My label is finished, and as he’s also helping her re-returning her Amazon package with the same wrong label situation, he prepares my label and receipt without skipping a beat. Hands me my receipt and asks if there’s anything more I needed with the same great attitude he had we he greeted me. Thank you for going that little (whole lotta) bit extra and helping not just me, but everyone else who came to your station. I can’t say how much I appreciate you not just turning me away.
P.S. The moral of the story, if you’re going to staples with an Amazon purchase please use the “drop off label needed” option and print your label before returning. You may not get so lucky to get the outstanding customer I received, and you’ll be saying time for more than just you.”
“Great customer service and more affordable than the rip off UPS store in the Summerville Walmart plaza. They wanted to charge me double. I’ll be taking all my stuff straight to the Farmington Road location.”
“When going through a major move, state to state, the process can be extremely stressful. The staff here made me temporarily forget the weight of everything. I walked into the facility to be greeted by hugh smiles and pleasantries. They are highly educated about the process but the friendliness made this facility stand out.
I have been to many uhaul locations whether for business or personal. And the staff is always sufficient, but rarely enjoyable. This location has set the bar high simply by being engaging, courteous and relaxed.
If you are in the Ladson/Summerville area I highly recommend this location.”