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September 2024 by James Gethers
Insurance company told me that I would have to pay deductible for shattered sunroof. Rebecca sorted everything out on my behalf and I did not have to come out of pocket for anything. Job was also completed much earlier than expected. I’m happy with everything.
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August 2024 by Bhumibol Adulyadej
I should have read the reviews before going to this shop. Clearly an issue with sunroofs and headliners and as others have reported, Jesse is rude and arrogant. Just because you have been in business for a long time does not entitle you to be a to customers, Jesse. The lady at the front desk is the only redeeming part of the business. She at least deserves a better boss.
I dropped the car off for a sunroof quote. The shop said “two days”. A week later, I reached out for an update after getting no call. Response: “Oh, it's ready.” The diagnostic consisted of removing the cover for the power button. They did not remove the headliner or sunroof. I was advised that the issue was sunroof drive cables inside copper tubing were clogged with grease. I was charged $275, cash only, for the “diagnostic.” I took it for a second opinion. The sunroof was not moving because a piece of cardboard was jammed behind it. There are no copper tubes on this sunroof. There was no grease clogging anything. See photos of the sunroof removed. Does anyone see copper tubing or grease?
It's a no-effort scam. I see why they only take cash. The owner boasts that he is the only person in Charleston who works on old sunroofs. Ironically, not only did he not work on it, but he couldn’t get the diagnosis right. That would have required actual work.
If you go here make sure you understand what services they are actually providing and what you are being charged for.
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August 2024 by Mary Breeden
Thanks to the team at Pop's Top Shop for the repair to my leaking moon roof. I sure appreciate as we deal with all the rain storm Debby is dumping on us!! Great job done quickly.
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August 2024 by Patrick Monegan
Great experience fixing our sunroof! They did great work and dealing with them was great. Communication was very good and got the job done faster than quoted.
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July 2024 by Vanda Marie
I used this business to have my sunroof serviced. Friendly service, Fast and good repair, at a Fair price. I Highly recommend this establishment.
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June 2024 by Terrance Jenkins
In the process of being taken care....
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June 2024 by Fknbadfkr
Great work, great people. Only place to go as far as I'm concerned.
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June 2024 by Abraham Denmark
Very experienced technicians. Friendly staff that will deliver as promised. Great work!! Definitely recommend. Would give them 10 stars if allowed.
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May 2024 by VSO
Quoted almost a grand to re-glue the back window of a soft top. It came unglued recently, not shrunk. Likly so high priced because they're currently the only game in town.
*Update*
Happily decided to go out of state and pay more rather than give my business to someone so rude.
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April 2024 by Lori Cowden
Beautiful work! Pop's reupholstered the sagging roofliner in my 2009 Ridgeline. I had gotten a much higher quote in N. Chas. So put it off. Pops was half the price and it is wonderful!. They said three days, it was done on the third day. Thanks Guys!
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March 2024 by Syrus Brownlee
I had a sunroof leak fixed on my car by them and they only fixed half of where the leak was coming from. When i told them about it they said that the water thats in the vehicle was there from the 1st repair that i paid over 600 dollars for and wasnt sucked out but when i picked the car up it was bone dry in the area of issue after i brought it back to them. Then they broke my emergency brake in the car and didnt say anything and didnt fix it. Also the guy that works on my car i think his name is jesse was rude,arrogant and very unprofessional everytime i spoke to him and even made a smart remark saying just stay out the rain when i left the shop smh. The woman at the front desk was nice and was the only thing about my experience there.
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March 2024 by B E
These folks do amazing work at lightning speed. Can’t say enough good things about the quality of work and professionalism. Rebecca up front is a hoot.
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March 2024 by Ezra Zankel
The best. Had a hard time finding someone to fix a seam for the seat of my mustang. Pops did a perfect job and got my seat back to me faster than expected! Will be back in the future.
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March 2024 by Jamie Jacobs
HANDS DOWN, THE BEST SERVICE EVER!!
To the entire team at Pop's Top Shop, THANK YOU from the bottom of my heart. You made the process of fixing my roof feel like a walk in the park. I will always sing your praises!! xoxo
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February 2024 by carolyn henderson
I highly recommend Pop's Upholstery. Rebecca went over beyond to advocate on my behalf with insurance company to replace sunroof on my 2005 Dodge Caravan. They did a superb job of cleaning the van and installing the sunroof!
