PetSmart is a large pet supply and services retailer that offers over 10,000 products for a variety of pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items in store within two hours. Many store locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The grooming services are appreciated for doing a great job and treating pets well. Staff members are described as patient, helpful, and friendly, making visits comfortable and positive. Customers find it convenient to buy special food for pets with allergies or health issues all in one place. Some reviews mention that check-out can be slow due to only one cashier being available at times. Overall, PetSmart is valued for its wide product selection, helpful staff, and quality services.