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June 2024 by Jeremy Jones
This place is so convenient and the staff is super helpful. They don't try to up sale you on things you don't need.
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June 2024 by Syrus Brownlee
I had a vehicle that was getting lean fuel codes and brought it here for a diagnosis. I was told it was the o2 sensors so I had the o2 sensors replaced and it didn't fix the problem like I was told. So I wasted a few hundred bucks for nothing. Brought it back for another diagnosis and now it's the fuel pump thats bad but It's a brand new pump in it because I just replaced it. I asked if they did anything to prove that the pump was bad and they said No just a guess from the codes you have and wanted like 1,000 bucks to replace the new pump. I declined the repair and found the true cause was a vacuum leak. If I had pauls fix it I would of wasted 1,500 dollars and still have the same problem. So they lost a customer.
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June 2024 by Jack Shelby
Trustworthy, and very attentive to your needs, I am not ever going to anyone else! They keep me updated as soon as they know something. They do a great job and give you a great warranty or what they do. A lot better value than going to the dealership and having to wait forever to have anything done.
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June 2024 by James Melson
Always Awesome service!
Trying to get service at Jaguar of Columbia is always hit and miss. Wife found Paul's in Summerville, got an appointment scheduled the same week. Dropped my
F-Pace off and they called me less than 2 hours later, oil change done,inspection done. They advised me of some minor issues that needed attention, But told me a new store was opening in Orangeburg. The Orangeburg store opened before anymore service was due and when service was due I took it to the Orangeburg location and got the very same great service.
Thanks Guys
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June 2024 by Judith Hirt
Brooks and David are terrific people and helped me with getting my O2 sensors replaced quickly. I would definitely recommend them.
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June 2024 by Stephen Martinez
These guys do great work at a great price. They're my go to mechanic.
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June 2024 by Judy Bayne
Great customer service, reasonable prices. I had my car back quickly I will definitely be back
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June 2024 by David Walker
Great service
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June 2024 by Shuler Avant
Best place to take your vehicle. Brookes and his team are amazing!
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June 2024 by Luke Dryer
I can’t say enough GREAT THINGS about Paul’s auto! They really helped me out in a rough time. They were incredibly transparent on what repairs were needed and what wasn’t, they did it at an unbeatable price, and pushed hard to get it completed before the holiday weekend. Ever since I moved I’ve struggled to find a solid, reliable and reputable car shop: I’ve finally found it!
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June 2024 by Mike Johnston
I had all my brakes done and 2 rotors on the front. Was able to drop my car off and they had it ready in a few hours. I'll definitely refer anyone to them and return myself when I need other things done. Great job guys I really appreciate the quality of work and timeliness.
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May 2024 by Marybeth Wishart
We are so happy that we listened to our neighbors and went to Paul’s Auto Body. The personal service they provided was just what we were looking for. They took care of both our cars and we plan to continue to use them from now on.
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May 2024 by Terri Provencher
After a bad experience at Tuckaway I reached back out to the Summerville shop. Brooks went above and beyond in helping me out on the visit there. I will be going to this shop from here on out. Thank you Mr Brooks for being upfront honest and very helpful with other mechanical issues I inquired about. ☆☆☆☆☆
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May 2024 by Jackie McCullough
I had prompt and efficient service from Paul's. Brooks was friendly and helped me decide what to get done. I didn't feel intimidated being a woman in an auto repair shop. I will definitely go back.
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May 2024 by Andrew Johnson
Went in for a check engine light. The manager helped very quickly. Very friendly inside. Got me sorted quickly figured out what was wrong and even shifted some work around so they could get me in in a timely manner so I didn’t have to go to a different (not naming, but unrepeatable establishment down the road)
I’d like to share an interaction I observed that will shed a little light on the culture at that shop…. I saw (what appeared to be a long time customer) check out and the customer said “it’s always a pleasure, but I hope I don’t see you again any time soon” to which the man behind the counter followed up with, “I’ll tell you like I tell everyone, we’re always here to help, but your car doesn’t need to need fixin for you to drop in and say hello my friend.” That’s that type of small town friendly stuff I enjoyed about the visit.
And then while we waiting in the waiting area for the car to get fixed, we talked football, military, family. It was an all in all great interaction and service.
