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January 2024 by Tiffany Anselmo
Went in for a battery. Cashier's attitude was she did not want to be there. After we purchased the battery, she just handed it to us. We asked for her to install it for us. She asked a coworker to help, he told her good luck, it was an easy battery to change. We were than offered the tools to change the battery ourselves because she was not comfortable changing batteries. We changed the battery ourselves in the parking lot, no one that worked at the store offered to help. Will we be going to another auto parts store in the future.
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December 2023 by Kashia Doyle
Lucas at O’Reilly exceeded all expectations, immediately creating a warm and welcoming atmosphere upon my arrival. His remarkable ability to grasp the intricacies of my car issues without even inspecting it initially showcased his expertise. Not only did he go the extra mile to confirm the diagnosis, but his commitment to ensuring an unforgettable experience sets him apart. Outstanding service that deserves commendation.
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November 2023 by Curtis Peagler Jr.
Didn't have what I needed but employee attempted to find it at other stores. Very knowledgeable and friendly.
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September 2023 by eric monson
You should honor the prices on your shelf. It’s not the customers fault that your staff walks by a 3 month old sales price and doesn’t care enough to take it down. Do better
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September 2023 by Mitchell Hall
I purchased a battery from this O'Reilly store and it was a great experience. They beat other store's prices and they were friendly and efficient. Gerald was great, he installed the battery quickly and he was very friendly and knowledgeable. Great service!
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September 2023 by Christopher McCormick
Great help! Good prices.
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August 2023 by David Dasch
Went in to get the codes on my car checked and cleared. I did not know that they could not clear codes, but that’s not how the lady at the counter said it. “We don’t clear codes!”I then asked why, when she said “uh the store doesn’t allow us to?” I’m fine with not being able to clear codes but there’s a much better way to put it. I will not be shopping here again due to the rude employee
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May 2023 by Tim
Aaron provided excellent advice. Friendly and professional. Thanks Aaron!
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March 2023 by Nancy Vondra (Gramma)
Hubby got stuff for oil changes. He had to go back coz gave wrong oil.
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February 2023 by andy tyrrell
I had to keep going back for a part one o2 sensor like 4 times
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January 2023 by Rob E.
There's a new location on Dorchester and its got majority of everything at reasonable deals. Offers free battery check diagnostic and takes old oil. Offers rental of tools which can be handy at times. Usually best to do your own homework about what vehicle model, year, and make to narrow down what the solution is if there's a problem.
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December 2022 by Joey Zilker
Need a few items. These guy are on their game. Quick easy service
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December 2022 by Christopher Sweat
Refused to replace my battery in my truck Worst customer service I ever had at an auto parts storeTo top it off the employees are rude and disrespectful
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November 2022 by Robert Chester
Had odor in my vehicle after buying shrimp. I had tried everything; fragrances, shampoo carpets. The young man who helped me suggested replacement of cabin filter. He even done it for me because I wasn't sure I could do it. He is knowledgeable, helpful, and friendly. You need to give him a raise! He is an asset to O'Reilly auto parts!
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November 2022 by Geno Porter
Great customer service. Good stock of parts.
